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Pay is $4/hour. Only respond if you agree to this pay rate. I run a small U.S.-based operation that needs hands-on help with day-to-day customer interactions. From 12 p.m. to 3 p.m. Eastern (that’s 12 a.m.–3 a.m. Manila time), I receive a steady flow of inbound calls and emails, plus occasional outbound follow-ups, and I want every contact handled promptly and professionally. During that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat responses won’t work for us. I currently forward calls through a VoIP line. Please be punctual, detail-oriented, and comfortable switching between phone, email, and chat channels seamlessly. A short end-of-shift summary (call log, resolved tickets, anything pending) will wrap up each day so I can pick up where you leave off. Outbound sales is also a must. If you have a calm phone presence, clear English, and experience juggling multiple support channels, I’d love to work together. Pay is $4/hour. Only respond if you agree to this pay rate.
Project ID: 40396747
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Active 4 days ago
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35 freelancers are bidding on average €8 EUR/hour for this job

As your Assistant, I bring a diversified skillset in communications management, customer service, virtual assistance and more. My name is Md Masudur and I am part of the team at Zayer Tech - where we've combined our proven project management prowess with innovative AI-Driven Solutions to effectively address businesses' unique needs. In choosing me for your reliable Philippine customer service/virtual assistant role, you're not only acquiring someone who's process-driven, punctual and detail-oriented but also an individual committed to provide consistent professional customer interactions that your business deserves. Let us turn your goals into successful outcomes as we work together!
€9 EUR in 40 days
6.8
6.8

In my years of experience as a Virtual Assistant, I have always prioritized customer satisfaction. Your project description of needing prompt and professional customer interactions aligns perfectly with my skills and experience. With a calm phone presence and fluent English, I can handle your inbound calls and outbound follow-ups seamlessly, while leveraging my expertise in content creation to keep your emails friendly and concise. Another crucial aspect you mentioned is juggling multiple support channels. As a seasoned virtual assistant, I am well-versed in managing various tasks simultaneously. I can handle not only the phone and email duties, but also keep your live-chat widget active so no visitor waits more than a minute. Furthermore, I understand and appreciate the need for a reliable internet connection. My workspace is equipped with high-speed internet to ensure that there are no disruptions in our communication or dropped calls. Lastly, I believe my general administrative skills including data entry, ensuring proper documentation through daily summaries, would be an asset at the end of each shift per your requirement. When you hire me, you're not just getting someone to get the job done; but someone who genuinely cares about your clients' satisfaction and optimizing your business processes. With me as your virtual assistant, you can be confident in achieving Day-to-day success efficiently.
€9 EUR in 40 days
2.7
2.7

Hello, I agree to the $4/hour rate and am available to work during the specified hours (12 p.m. to 3 p.m. Eastern). I have experience handling customer interactions across calls, emails, and live chat, ensuring quick, professional, and friendly responses. I’m comfortable managing inbound and outbound calls, handling follow-ups, and maintaining active chat support so customers are never kept waiting. I have a reliable high-speed internet connection and can work without interruptions. I am punctual, detail-oriented, and skilled at multitasking between different communication channels. I can also provide clear end-of-shift summaries, including call logs, resolved issues, and pending tasks. Additionally, I am comfortable with outbound sales and maintaining a calm, professional tone with customers at all times. I’m ready to start immediately and would be glad to support your operations.
€6 EUR in 40 days
2.2
2.2

HI I am digital marketing specialist i can respond to your inbound call ,send me message so we can discuss more in details about it.
€6 EUR in 40 days
0.7
0.7

Hi there. I agree to the $4 per hour rate and can handle the 12 p.m. to 3 p.m. Eastern shift across phone, email, chat, callbacks, and outbound sales. The key risks are missed calls, slow chat replies, unclear notes, weak VoIP audio, and poor end of shift handoff. I would first learn your scripts, VoIP setup, inbox rules, chat tool, and call log format, then handle live contacts with a clear daily summary. Which VoIP and live chat tools are you using? Do you already have scripts for support and outbound sales?
€9 EUR in 40 days
0.0
0.0

I am able to do this and if extra work need i will do extratime too. Send me details and timings accordingly
€8 EUR in 30 days
0.0
0.0

I understand the requirements and am available during the specified time window. I have experience handling customer interactions across calls, email, and chat, and I’m comfortable managing multiple channels without delays. I can maintain fast response times, communicate clearly in English, and handle both inbound support and outbound follow-ups, including sales conversations. I’m also familiar with VoIP systems and can ensure stable connectivity during working hours. At the end of each shift, I will provide a clear summary including call logs, resolved issues, and pending tasks to ensure smooth continuity. I am detail-oriented, punctual, and focused on keeping customer interactions professional and efficient. I’m ready to start immediately and can adapt quickly to your workflow.
€9 EUR in 40 days
0.0
0.0

We are willing to work for $3 an hour but only chat, no calls I can handle everything over email. If you agree, I want to work with you.
€9 EUR in 40 days
0.0
0.0

As I'm a House wife I'm looking for part time work from home jobs. I'm cabable to do the desired work. I will take up the job responsibilities seriously and do my best.
€6 EUR in 40 days
0.0
0.0

Fully agree to $4/hr rate I can provide reliable, fast, and professional customer support during your required hours, ensuring every call, email, and chat is handled efficiently to keep your customers satisfied and your operations running smoothly. ✅ Available for 12 p.m.–3 p.m. Eastern (Pakistan time aligned) ✅ Handle inbound calls & quick outbound callbacks ✅ Clear, friendly, and concise email communication ✅ Live chat support with under 1-minute response time ✅ Experienced with VoIP systems & call handling ✅ Strong multitasking across phone, email & chat ✅ Stable high-speed internet for uninterrupted service ✅ Detail-oriented with daily/end-of-shift reporting ✅ Fully agree to $4/hr rate Ready to deliver consistent and dependable customer support.
€6 EUR in 40 days
0.0
0.0

Hi! I have 4+ years experience in collections and customer support, handling calls, email, and chat. I’m reliable, detail-oriented, have a stable internet connection, and I’m comfortable working 12am–3am Manila time. I also agree to the $4/hr rate.
€9 EUR in 40 days
0.0
0.0

Hi there, I’d love to support you as your Virtual Assistant. I am highly organized, detail-oriented, and committed to helping businesses run smoothly and efficiently. I can assist you with: Email and calendar management Data entry and web research Customer support and communication Social media management Administrative tasks and organization I understand how important reliability and clear communication are, and I always make sure tasks are completed accurately and on time. I’m also quick to learn new tools and can adapt to your workflow easily. I am available to start immediately and can dedicate consistent time to your project. Let’s discuss how I can help you achieve your goals.
€9 EUR in 40 days
0.0
0.0

Hi there, I am writing to express my interest in your Customer Support position. I fully agree with the $4/hour rate and am available to work exactly from 12 p.m. to 3 p.m. EST. I understand that a 'rock-solid' internet connection is non-negotiable for your VoIP calls. I use a high-speed fiber/dedicated connection with a professional power backup system (UPS), ensuring that I stay online 100% of the time without dropped calls or lag. My English is clear and professional, and I have experience managing multiple channels (Phone, Email, and Chat) simultaneously. I am also comfortable with outbound sales and can provide the end-of-shift summaries as requested to keep you updated. I am ready to start immediately and can do a quick trial call to demonstrate my communication skills and connection quality. Looking forward to hearing from you. Best regards
€9 EUR in 40 days
0.0
0.0

Hello, I’ve carefully reviewed your project description, and I’m comfortable with the $4/hour rate and the specified working hours. I have hands-on experience in customer support across phone, email, and live chat, and I’m confident in handling multiple communication channels simultaneously without compromising response time or quality. I understand the importance of keeping response times low especially with live chat and maintaining a professional, friendly tone in all customer interactions. I also have experience with VoIP systems and am familiar with managing inbound and outbound calls efficiently. My internet connection is stable and reliable, ensuring no disruptions during calls or live support. I’m detail-oriented and will provide clear end-of-shift summaries, including call logs, resolved issues, and pending tasks for continuity. Additionally, I’m comfortable with outbound follow-ups and sales-related interactions, maintaining a calm and persuasive communication style. I’m available to start immediately and can consistently cover the required time window. I’d be glad to discuss how I can support your operations effectively. Best regards.
€6 EUR in 40 days
0.0
0.0

Yo tengo experiecia por mas de 5 años ley tu proyecto soy perfecta para esto atiendo clientes por chat y telefono , se manejar clientes molestos vender servicios soy español nativo de Colombia tengo celular confiable y internet estable hacemos la prueba para que vea mi calidad
€9 EUR in 16 days
0.0
0.0

Hi, I’ve read your project and I understand what you need. I have experience in this type of work and can deliver quality results within your timeline. I will make sure the work is done professionally and exactly as per your requirements. I’m also available to start immediately. Let’s discuss a bit more so I can get started. Thanks
€6 EUR in 40 days
0.0
0.0

Hi,I am Daniella I read the description and I am fit for the job I am a virtual assistant with a good interpersonal and international relationship skill I can answer incoming calls and place quick outbound callbacks when required, reply to customer emails in a friendly, concise tone, and keep our live-chat widget active so no visitor waits more than a minute. I am always active for 24 hours I have a good multitasking skill and I have done similar jobs I hope I am given this project . Feel free to reach out to me
€9 EUR in 40 days
0.0
0.0

Yaa aku bisa karena aku ga ada pekerjaan dan masih di rumah aku yakin kamu mau merekrut saya aku tidak ada pekerjaan dan lain lain aku hanya memiliki handphone dan internet saja
€9 EUR in 40 days
0.0
0.0

I have experience years of experience in call in customer service industry while simultaneously handling emails and accounts. I am conversational with English pronunciation and with my computer literacy skill, I can handle the stated multiple responsibilities. I don't have issues with the pay rate and I'm looking forward for this opportunities.
€6 EUR in 15 days
0.0
0.0

Hi, I’d be happy to support your team during this shift and I’m comfortable with the $4/hour rate. I bring over 2 years of experience working at NCBA BANK, where I handled high-volume inbound and outbound customer interactions, including phone calls, emails, and client follow-ups. This role required me to respond quickly, resolve customer issues efficiently, and maintain a professional and friendly tone across all communication channels. I’m confident in managing calls, emails, and live chat simultaneously while maintaining fast response times and accuracy. I also have a calm phone presence, clear English communication skills, and I’m comfortable handling outbound calls, including sales when required. I have a reliable high-speed internet connection and experience working with VoIP systems, ensuring smooth and uninterrupted communication. Providing detailed end-of-shift summaries, including call logs and pending tasks, is something I can do consistently. I’m available for your required hours and ready to start immediately. I’d love the opportunity to help you maintain responsive, high-quality customer support. Looking forward to working with you.
€9 EUR in 40 days
0.0
0.0

Le Tampon, Reunion
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