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YOU MUST BE FROM THE PHILIPPINES TO APPLY! Pay is $4/hour. Only respond if you agree to this pay rate. I run a small U.S.-based operation that needs hands-on help with day-to-day customer interactions. From 12 p.m. to 5p.m. Eastern (that’s 12 a.m.–3 a.m. Manila time), I receive a steady flow of inbound calls and emails, plus occasional outbound follow-ups, and I want every contact handled promptly and professionally. During that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat responses won’t work for us. I currently forward calls through a VoIP line. Please be punctual, detail-oriented, and comfortable switching between phone, email, and chat channels seamlessly. A short end-of-shift summary (call log, resolved tickets, anything pending) will wrap up each day so I can pick up where you leave off. Outbound sales is also a must. If you have a calm phone presence, clear English, and experience juggling multiple support channels, I’d love to work together. Pay is $4/hour. Only respond if you agree to this pay rate.
Project ID: 40505899
29 proposals
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Active 13 hours ago
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29 freelancers are bidding on average $6 USD/hour for this job

Hello Dear Client, As a native English speaker with vast experience in customer support, administrative assistance, and virtual assistance, I am confident that I am a great fit for this position. I have excellent communication skills and can effectively interact with people from diverse backgrounds. I am also very patient with customers to ensure 100% satisfaction.I am also savvy in email management, data entry, inventory management among other skills. You are guaranteed reliability, effective communication, and tasks completed accurately and on time. I am available for up to 60 hours per week and am seeking a full-time, long-term opportunity. I have experience using different CRMs and am open to learning any new tools to ensure success in this role. Kindly send me a message for further discussion. Regards, Purity Tai
$10 USD in 40 days
8.3
8.3

As a seasoned Data Scientist, SEO Specialist, and proficient Virtual Assistant, I reckon I'm the right candidate to keep your operations seamless and smooth. My meticulous and analytical approach will not only ensure prompt response times but also translate customer interactions into valuable data insights that can boost your business strategy. Having worked extensively on Email Handling, Sales, and Telemarketing - I understand the importance of concise and professional communication that leaves a positive impact on customers. Additionally, my ability to switch between various support channels allows me to effectively handle inbound calls and emails, while keeping live-chat widget active so that no visitor waits more than a minute. Moreover, as a diverse professional with experience in different timezones including yours, I am not only comfortable with 3 a.m. Manila shifts but have comprehensive understanding of how crucial each customer interaction is for your U.S.-based business operation. My calm phone presence and clear English-speaking skills give me an edge in providing reliable service that you're seeking at $4/hour pay rate.
$4 USD in 40 days
3.3
3.3

Yes! You are on the right bid. I have read all project details and descriptions regarding Reliable Philippine Customer Service/ Virtual Assistant -- 3 I will save your time by letting my work speak for you. If I am lucky enough to get your attention, please feel free to reach me so we can spend 10-15 minutes and discuss everything ;) You can check my portfolio and reviews regarding your Project: https://www.freelancer.pk/u/Q@d33rM3hdi Best regards! Qadeer Mehdi!
$50 USD in 23 days
1.3
1.3

As the face and voice behind your brand, I understand the paramount importance of delivering top-notch customer service, and this makes me your perfect match for the Reliable Philippine Customer Service/Virtual Assistant role. With over 5 years in customer support, I have honed my communication skills, learnt to provide prompt and professional responses, all while ensuring a friendly and sincere tone. Having worked with multiple support channels, handling inbound as well as outbound calls, I bring with me an invaluable understanding of the technical aspects of the role. From answering calls to placing quick callbacks when necessary or replying to customer emails expediently, I'm adept at managing high-pressure environments which require multi-tasking and efficient problem-solving. My familiarity with running on a VoIP line, my clear English diction and calm phone presence, combined with my proficiency with various software and platforms such as Google Sheets, Microsoft Excel among others certainly add tremendous value to your virtual operations. I am optimistic that my organizational skills, coupled with my ability to work remotely while still being detail oriented will prove successful in contributing to the efficiency of your business operations.
$2 USD in 40 days
0.0
0.0

I have 5 years of customer service experience supporting customers through phone, chat, and email. My background includes handling billing concerns, account inquiries, escalations, and resolving issues while maintaining a positive customer experience. I'm now looking for Virtual Assistant opportunities where I can use my communication, organization, and customer support skills to help businesses save time and improve customer satisfaction. I learn systems quickly, work well independently, and understand the importance of professionalism and responsiveness when dealing with clients and customers. I'd be happy to discuss how I can support your team. Thank you for your time.
$4 USD in 40 days
0.0
0.0

As a virtual assistant based in the Philippines, I understand the importance of delivering reliable and efficient customer service. With several years of experience juggling multiple support channels for international clients, your project aligns perfectly with my skill set. From answering calls, placing outbound callbacks, handling emails to managing live chats, my punctuality, detail orientation and the ability to seamlessly switch between these channels will undoubtedly add value to your team. Another crucial skill that I bring to the table is my calm phone presence, making customers feel valued even under stressful circumstances. This, coupled with the fact that I have a clear command of English, helps me effectively resolve customer issues while ensuring they remain satisfied with every interaction. Furthermore, as a virtual assistant who values transparency ad accountability, I put immense importance on providing an end-of-shift summary that will keep you well-informed regarding incoming calls, resolved tickets, and any pending matters. In addition, my experience in outbound sales also aligns well with this project's requirements. Considering all this, hiring me for this time-sensitive task would be a prudent decision that guarantees prompt professional responses to your valuable customers while meeting your budgetary needs.
$5 USD in 40 days
0.0
0.0

Hello, I'm here to apply. I'm from Indonesia. The reason I'm applying here is because I've worked as a salesperson and I can speak English.
$5 USD in 10 days
0.0
0.0

I am the best candidate for this project because I am detail-oriented, reliable, and committed to delivering accurate and high-quality work. As an IT graduate with experience in administrative and customer service tasks, I am skilled in data management, document handling, and using computer applications efficiently. I learn quickly, follow instructions carefully, meet deadlines consistently, and maintain professionalism in every task assigned to me.
$5 USD in 40 days
0.0
0.0

With over three years of experience as an Administrative Staff at LRZ General Services Inc. and previous experience as a Customer Service Representative handling student loan accounts, I have developed strong communication, customer service, data management, and problem-solving skills that are essential in a call center environment. I am confident that my combination of customer service and administrative experience would allow me to make a valuable contribution to your team. I would welcome the opportunity to discuss how my skills and experience align with your requirements.
$4 USD in 24 days
0.0
0.0

Motivated and hardworking individual with good communication and teamwork skills. Quick learner with a positive attitude and a willingness to learn new things. Able to manage time effectively and work responsibly. Looking for an opportunity to gain experience, develop skills, and contribute to organizational growth
$4 USD in 40 days
0.0
0.0

Hello, my name is keith from the phillippines i am a new freelancer here that can operate your hours from 12-3 am. I have good communication skills and fluent in english and have very good internet. I have also been a marketing manager at a tattoo shop here at the philippines and was tasked to respond to calls texts and clients needs. I hope you will consider me as a good candidate for this. Thank you.
$4 USD in 40 days
0.0
0.0

What makes me the best fit for this project is my ability to communicate professionally, manage emails efficiently, and provide excellent customer support. I am reliable, detail-oriented, and dedicated to resolving customer concerns in a timely and friendly manner. My goal is to help your customers feel valued while supporting your business's success.
$4 USD in 40 days
0.0
0.0

Hello, I am interested in this role. I am having 7 years of experience in customer support through calls, chats and mail. Looking forward to hear from you.
$5 USD in 40 days
0.0
0.0

Hello, I am interested in applying for this position and would love the opportunity to support your business. I bring 5 years of experience as a Customer Service Representative and 3 years of experience in back-office support, giving me a strong background in handling customer interactions and administrative tasks efficiently. Throughout my career, I have managed high volumes of inbound and outbound calls, assisted customers with inquiries, resolved concerns, processed requests, and provided exceptional customer service. I am also experienced in handling email correspondence, responding to customer inquiries professionally, managing support tickets, and ensuring timely follow-ups. My key strengths include: • Excellent verbal and written communication skills • Professional phone etiquette • Customer service and conflict resolution • Email management and customer support • Strong attention to detail • Multitasking and time management • Data entry and administrative support • Ability to work independently and meet performance goals I am committed to delivering outstanding customer experiences and maintaining a positive and professional representation of your company. I am a fast learner, dependable, and dedicated to providing accurate and efficient support. I would welcome the opportunity to discuss how my experience and skills can contribute to your team. Thank you for your time and consideration. Best regards, Jade
$4 USD in 80 days
0.0
0.0

HI my name is Fabio. I am from South Africa and I am 25 Years old. I have been in the industry for 5 years. Your ad has caught my eye and I look forward to the opportunity. With strong communication, high-quality work being my priority I am confident in my ability to meet your expectations and contribute to your projects success. I am reliable and will set out timelines and milestones that will be achieved on time. I look forward to bringing your visions into reality. --- Dear Hiring Manager, I am a dedicated professional with a proven track record in customer service and virtual assistance. With strong attention to detail and the ability to seamlessly switch between phone, email, and chat support channels, I am well-equipped to handle your day-to-day customer interactions effectively. My calm phone presence, clear English communication skills, and experience in outbound sales make me an ideal candidate for this role. I am committed to delivering prompt and professional customer service during the specified hours, ensuring that every interaction reflects positively on your business. I am confident that my reliability and ability to meet deadlines will contribute to the success of your operation. Thank you for considering my application. I look forward to the opportunity to work together and bring your vision to life. Best regards, MrFabioNunes
$3 USD in 7 days
0.0
0.0

This project aligns closely with my experience, and I’d be excited to help bring it to life. I understand the critical need for prompt and professional customer interactions, especially in a fast-paced environment like yours. While I am new to Freelancer, I have tons of experience and have done other projects off site. I have a proven track record of efficiently managing inbound calls, emails, and live chat, ensuring no visitor waits too long. My strong attention to detail and ability to seamlessly switch between different communication channels make me a perfect fit for this role. I am also well-equipped to handle outbound sales tasks effectively. I would love to chat more about your project! Regards, Bester Devenier
$6 USD in 7 days
0.0
0.0

Hello, I am interested in this Customer Service position and I am comfortable with the $4/hour rate. I have strong communication skills, excellent English, and experience handling customer inquiries through phone, email, and chat. I am reliable, detail-oriented, and able to manage multiple support channels while maintaining a professional and friendly customer experience. I have a stable high-speed internet connection and can work during the required Eastern Time hours. I am committed to responding promptly to customers, handling follow-ups efficiently, and providing clear end-of-shift updates. I would appreciate the opportunity to discuss how I can support your business. Thank you for your consideration. Best regards, Noline Mugambi
$5 USD in 40 days
0.0
0.0

Helo there, From what i see ur filipino.. im new to this but im confident and hardworking.. and looking to add on my experience here so how about lets talk more about what im going to do for you..im giving you a discount only $2 per hour on the first 3 days...ao message me ill be waiting..
$5 USD in 40 days
0.0
0.0

As a seasoned professional, my extensive background in Customer Service, Call Center and Sales makes me your ideal Virtual Assistant. I fully understand the needs and demands of your small US-based operation. I am punctual, attentive to details, technologically equipped for a seamless switching between different communication methods. I possess a rock-solid and high-speed internet connection to maximize my performance. Moreover, my previous role required me to craft engaging content for social media platforms in order to boost brand visibility; this skill energizes me to handle inbound calls and emails in a friendly and concise manner. I can also make quick outbound callbacks whenever needed; multitasking is second nature to me! My calm phone presence solidifies client's trust and maintains professionalism in all interactions. Furthermore, being a native Filipino speaker allows me to provide unbeatable customer service while also ensuring clear English communications when necessary. I'm more than capable of providing a short end-of-shift summary log for each day's tasks so that you can pick up perfectly where I leave off. In conclusion, my experience, skills set and cultural alignment make me the best candidate for this position!
$4 USD in 80 days
0.0
0.0

Hello, I’d love to help with your email customer support needs. I have 2 years of experience in customer service, voice and non-voice support, with strong written communication, problem-solving, and attention to detail. I can provide professional, accurate, and timely responses while following your guidelines and maintaining your brand’s tone. I’d appreciate the opportunity to support your team. Best regards, Renna
$5 USD in 40 days
0.0
0.0

medford, United States
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Member since May 9, 2003
$30-250 USD
$2-8 USD / hour
$10-30 USD
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$250-750 USD
$200-1050 USD
€250-750 EUR
$2-8 USD / hour
₹12500-37500 INR
$2-8 USD / hour
₹1500-12500 INR
₹12500-37500 INR
$250-750 CAD
$30-3000 USD
$250-750 USD
₹12500-37500 INR
₹1500-12500 INR
₹1500-12500 INR
₹12500-37500 INR
$30-3000 USD
₹1500-12500 INR
₹1500-12500 INR
$2-8 USD / hour