Senior in person Automotive Service Trainer

@AyavinSolutions

Hello there, I’m interested in helping improve and redesign your internal PowerApps solution. I have 15+ years of experience in the Microsoft ecosystem, including Microsoft Power Apps, Microsoft SharePoint, and Microsoft Power Automate, building internal business applications and automated document workflows. Approach : 1. Review & Design – Analyze the current app and design a scalable structure using SharePoint Lists or Dataverse. 2. App Development – Build a mobile-first Power Apps interface for engineers’ daily data entry, weekly documents, and monthly performance reports. 3. Automation & Security – Implement Power Automate flows for notifications, document generation, version tracking, and role-based permissions. 4. Testing & Optimization – Ensure smooth mobile and desktop performance with secure access control. 5. Documentation & Handover – Provide documentation, admin guide, and a short demo video for future internal development. I’d be happy to discuss your current setup and start with a short review session. Best regards, Samira

@akankshav36

As an accomplished trainer with over a decade of experience in the automotive industry, I bring deep insights and proven frameworks, which I'm confident will resonate with the Customer Relationship Executives at your automobile workshop. My training curriculum centers on polished customer handling, end-to-end service process comprehension, complaint resolution and boosting satisfaction scores, practical CRM usage, and disciplined follow-up routines - all of which align directly with your objectives. Additionally, I have a proven track record of elevating CSI scores for teams in similar roles. I understand the everyday challenges faced by frontline staff in a workshop setting and have developed methodologies that transform theory into lively actionable insights. By leveraging interactive activities, role plays and scenario-based assessments, I guarantee your team will be actively participating and retaining knowledge long after the program's completion. In terms of structure and tools for virtual delivery, I'm well-versed in platforms such as Zoom, MS Teams and Mentimeter that would perfectly suit Indian Standard Time. Finally, rest assured that you'll receive detailed post-training materials including a slide deck, participant handbook, reference sheets in shareable formats and a summary report to ensure the effectiveness of this project is efficiently conveyed. Let's set our sights on sharpening your CRE team's acumen together!

@karthikresonite

Hello, **Resonite Technologies** has a **proven team with 15+ years of experience in corporate training, digital learning platforms, and CRM-driven service operations**. We can support your requirement with a **senior automotive service trainer** experienced in delivering **interactive virtual training programs for workshop Customer Relationship Executives (CREs)**. **Training Coverage:** • Advanced **customer communication & service handling techniques** • Clear **end-to-end service workflow** (vehicle check-in → delivery & invoice) • Practical **complaint resolution frameworks** to improve CSI scores • Effective **CRM usage and structured follow-up practices** **Delivery Approach:** • **Live virtual sessions (IST)** via Zoom / MS Teams • **Role plays, real workshop scenarios, and interactive exercises** • Structured **slide deck, participant handbook, and reference sheets** • **Knowledge quiz / assessments** to ensure learning retention • **Post-training report** covering attendance, engagement, and improvement recommendations Our trainers bring **real-world automotive service experience combined with modern training tools** to keep sessions practical, engaging, and results-focused. We would be happy to share **sample training outlines and similar workshop training engagements** during discussion. Looking forward to collaborating with you. **Resonite Technologies** ? Corporate Training | CRM & Service Excellence Programs | Proven Team

@skcjos

As a veteran of the Indian Army and an experienced consultant in workforce operations, I understand the value of effective training and the impact it can have on overall operations. Over my 30+ year career, I've successfully implemented training programs that have resulted in long-term improvements and positive outcomes. My skill set aligns perfectly with your needs for this project. Your requirement for polished customer handling techniques, end-to-end service process clarity, complaint resolution strategies, and CRM usage drew my attention. In my previous work, I've fostered improvements in these very areas, resulting in increased customer satisfaction scores. I believe that by utilizing engaging live virtual sessions, interactive activities, and scenario-based assessments tailored to suit Indian Standard Time using tools such as Zoom and MS Teams you will get a high level of participation from your Customer Relationship Executives (CRE) during the training.