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I need an experienced UX researcher to spend time at our scientific institution and observe how real users interact with our in-house desktop applications. The primary goal is to identify usability issues that slow our researchers down or cause errors. Prepare some manual or even create new GUIs that would solve the issues. What you will do • Plan and run , on-site user sessions with different staff groups. • Summarise findings in a clear report that lists each problem, its impact, and suggested fixes ranked by severity. • Walk our development team through the report so they can act on the insights. Environment & scope • All testing happens on location; remote work is not possible because of data-security rules. • The focus is solely on our desktop applications (no mobile or web components). What to highlight in your proposal Please emphasise your relevant experience with usability audits, especially in research, scientific, or similarly specialised environments. Sample reports or brief case studies are welcome. If you’re ready to uncover the sticking points in our GUIs and help us make daily research work smoother, I’d like to hear from you.
Project ID: 40670076
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25 freelancers are bidding on average €9 EUR/hour for this job

Hi, I reviewed your request for an on-site UX audit to observe real researcher workflows in your in-house desktop applications and uncover usability issues that cause delays and errors. You need sessions with different staff groups, clear problem documentation, and guidance for the development team to implement fixes. I’ll plan and run structured on-site user sessions, focusing on Interaction Design details inside your GUIs, and capture behaviors through User Research methods. I’ll then write a ranked Report Writing deliverable showing each issue, its impact on task time/errors, and prioritized fixes, including manual recommendations and new GUI concepts where needed. You’ll get clean, actionable findings with responsive support during the walkthrough. Let’s discuss here now.
€12 EUR in 18 days
5.2
5.2

Hi, I'd get started on the help, research and project side of things quickly, confirming the exact deliverables upfront so there's no back-and-forth later. Here's what I'd cover: • Plan and run , on-site user sessions with different staff groups. • Summarise findings in a clear report that lists each problem, its impact, and suggested fixes ranked by severity. • Walk our development team through the report so they can act on the insights. • All testing happens on location; remote work is not possible because of data-security rules. • The focus is solely on our desktop applications (no mobile or web components). I treat this the same whether it's a big project or a quick one: get it right, not just get it done. Let me know if you'd like more detail on how I'd handle any part of this.
€10 EUR in 40 days
4.8
4.8

:) Hello, I'm Ricardo from Buenos Aires. :) What you have is not only a UX review, it is a workflow efficiency problem. Researchers lose valuable time when desktop tools create confusion or force unnecessary steps. I would first observe the current user flows, then document usability issues, measure their impact, prepare prioritized recommendations, and suggest practical GUI improvements based on real usage. Straight answer - if you need only a surface-level review without understanding user behavior, I may not be the right fit. Are the main application users available during the audit sessions? I'll create a sample UX findings format from your application flow before you decide anything. Free, no commitment. If you want, I can share some examples of my previous projects here on Freelancer.com, so you can evaluate my skills and experience.
€12 EUR in 40 days
2.6
2.6

Hi there, I understand the importance of identifying usability issues in your research application. My experience in conducting on-site UX audits, especially in scientific environments, aligns perfectly with your needs. I can efficiently plan and execute user sessions with various staff groups, gather data, and present a clear report that outlines problems and suggested improvements for your desktop applications. Your satisfaction is my priority and I guarantee that I will deliver you a high-quality result. Regards, Ali
€10 EUR in 1 day
2.3
2.3

Hi, We’ve been designing and developing digital products for 15+ years, including complex business applications where usability, workflow efficiency and reducing user errors are important parts of the product. For your ELI-Beamlines project, we'd approach the audit around how researchers actually use the applications day to day, identifying where they hesitate, repeat actions, make errors or need unnecessary steps, rather than evaluating the interface purely from a visual perspective. Our process would cover: • On-site observation and user sessions • Task and workflow analysis • Identification of usability issues and their impact • Severity/prioritisation of findings • Practical UI/UX recommendations • Proposed GUI improvements where appropriate • A clear report your development team can act on • Walk-through of findings with the team We can also translate the findings into concrete wireframes or revised interface concepts where a visual solution would make the recommendation clearer. We understand that the work must be conducted on-site due to your data-security requirements, and we're comfortable working within that constraint. If you can share the approximate number of applications/user groups involved and the expected duration of the on-site sessions, we can plan the audit appropriately.
€9 EUR in 40 days
0.8
0.8

I can conduct structured **on-site usability research** to identify workflow bottlenecks, user errors, and GUI issues within your scientific desktop applications. I can: * Plan and conduct sessions with different user groups * Observe real workflows without disrupting researchers * Identify usability problems and their root causes * Rank findings by severity, frequency, and user impact * Create practical GUI redesigns or improvement concepts * Produce a clear, actionable usability report * Present findings directly to your development team My approach combines **qualitative user research, usability testing, interaction design, and workflow analysis**, with recommendations focused on measurable improvements rather than subjective design opinions. I understand the on-site requirement and the importance of working within strict data-security constraints. I’m ready to discuss your applications, user groups, location, and testing scope.
€6 EUR in 40 days
0.0
0.0

⚠️ If you're not happy, you don’t pay. ⚠️ Hi, Thank you for checking my proposal and sharing the detailed project brief. I can conduct comprehensive usability audits of your desktop applications, using proven research methods with a user-focused, analytical approach. I will deliver: • On-site user sessions with diverse staff groups to gather valuable insights. • A clear, structured report detailing usability issues ranked by severity, along with suggested improvements. • Walkthrough sessions with your development team to ensure actionable clarity on findings. • Recommendations for new GUI designs based on identified pain points. You will also receive: • A post-analysis guide to help your team implement changes effectively. I am confident I can enhance the efficiency of your researchers. Looking forward to discussing timeline and next steps. Best regards, Manthan
€6 EUR in 30 days
0.0
0.0

Hey — saw your post about an on-site UX audit for the scientific project ELI-Beamlines. A common pain point in these settings is balancing complex scientific processes with intuitive user flows. Quick question: Do you want the focus on software interfaces, physical workflows, or both? I’ve done UX research in specialized scientific environments before, so I know how critical real-world observation is. Send over any current workflows or pain points you’ve identified, and I’ll take a look.
€9 EUR in 7 days
0.0
0.0

I can conduct an on-site UX audit tailored to your scientific project at ELI-Beamlines. My experience includes hands-on UX research in complex technical environments where observing real users is critical to uncovering genuine pain points. I focus on direct observation and qualitative data collection to identify usability issues and inform actionable design improvements. Do you already have specific user scenarios or workflows you want highlighted during the audit?
€9 EUR in 7 days
0.0
0.0

Hi, Thanks for sharing your project. Your requirements align well with our experience in delivering web, mobile app, CRM, and custom software solutions, and we’d be happy to help you build a reliable solution tailored to your needs. Before finalizing the scope, timeline, and budget, we’d like to understand a few key details about your requirements, current setup, and expected outcomes. This will help us suggest the right technical approach and avoid unnecessary development costs. Let’s discuss the project through Freelancer chat. We can also share relevant work samples, explain our proposed approach, and provide you with a clear execution plan, milestones, timeline, and pricing once we understand the complete requirements. We’re available to get started immediately and look forward to discussing your project. Best regards, Royal IT Services
€9 EUR in 40 days
0.0
0.0

Hello! We can help with an on-site UX audit and GUI improvements for your desktop apps. 1. Do you want us to focus first on the most error-prone workflows? 2. Would you like us to review the current GUIs or propose new ones as well? — About us We are dZENcode – a full-cycle IT company for digital product development: from design and programming to integrations and post-release support. We build projects from scratch and also work on existing solutions that need further development, improvements, or technical support. You can find detailed information about our services and rates on our official website: https://dzencode.com. Please review it – after that, we can discuss the details and agree on the next step. ⚠️ After clarifying all details, we will define the scope, the suitable cooperation format – task-based, outsourcing, or outstaffing – and the final cost. Projects are guaranteed to reach release with us: • 10+ years providing IT services; • 90+ in-house specialists; • 250+ public reviews since 2015; • We support products under SLA after launch; • We work under NDA and a company contract!
€9 EUR in 40 days
0.0
0.0

INTRO Recently, we helped a research facility enhance their user experience by pinpointing critical usability issues in their software applications. I can assist you in identifying and resolving usability challenges within your desktop applications to improve efficiency for your researchers. MIDDLE I understand the importance of conducting on-site user sessions and producing clear, actionable reports. Your need for a clean, professional approach that addresses usability issues aligns perfectly with my expertise. My background in UX research, specifically in scientific environments, equips me to deliver insightful findings that prioritize user needs. I specialize in usability audits, user research, and creating intuitive GUIs tailored to specific user requirements. OUTRO Let’s discuss how I can help streamline your researchers' workflows and enhance their experience with your applications. Kind regards, Anchel
€7 EUR in 7 days
0.0
0.0

Hi there, we have recently completed a similar project and would love to share some references. Identifying usability issues in specialized desktop applications is crucial for enhancing researcher efficiency. I will conduct on-site user sessions with your team to observe interactions and pinpoint challenges. My approach will focus on generating actionable insights that lead to improved workflows. Benefits include: - Faster research processes by reducing errors. - Enhanced user satisfaction through intuitive GUI designs. Here's how we'd approach it: - Plan tailored user sessions with diverse staff groups. - Summarize findings in a clear, prioritized report. - Collaborate with your development team to implement solutions. While we might be newer to Freelancer, we bring 9+ years of experience in usability audits across scientific environments and multiple 5-star reviews to back it up. I'd be happy to offer a no-obligation consultation to discuss your project further, even if you don't hire us. Kind regards, Trichelle
€7 EUR in 14 days
0.0
0.0

Greetings I have extensive experience conducting on-site UX audits for scientific applications and have successfully identified usability issues in similar settings. I understand your goal to enhance user experience by pinpointing usability problems in your desktop applications. My approach involves running structured user sessions, documenting findings, and collaborating with your development team to implement effective solutions. I bring over 5 years of experience in UX research, particularly within research and scientific environments. My background ensures that I can effectively analyze user interactions and provide actionable insights. I would love to chat about your project and suggest a follow-up discussion to explore how I can help streamline your researchers' workflow. Regards, Nabeel Ismail
€6 EUR in 7 days
0.0
0.0

Hi, I’m interested in helping your team identify and solve the usability issues within your scientific desktop applications. I have a background in **UI/UX design, usability analysis, user flows, wireframing, and frontend development**, which allows me to not only identify UX problems but also translate them into **practical GUI improvements and prototypes** for your development team. I can help with: * On-site observation and usability testing * Identifying workflow bottlenecks and error-prone interactions * Documenting issues with impact and severity * Creating improved workflows, wireframes, or GUI concepts * Prioritizing recommendations for development * Presenting findings clearly to your development team I’m comfortable working with specialized applications where understanding the user's workflow is more important than simply following generic UX patterns. I’d be happy to begin with the user sessions, analyze the findings, and turn them into **actionable UX improvements that make researchers’ daily work faster and more intuitive**.
€9 EUR in 40 days
0.0
0.0

Ethan here, from South Africa. Your project immediately caught my eye. I'm really excited to partner with you. I understand that you need an experienced UX researcher to observe how users engage with your desktop applications and identify usability issues that hinder your researchers. My approach would involve thorough on-site user sessions, where I will gather insights directly from your team, ensuring we capture real-time feedback. I would then summarize the findings in a comprehensive report, detailing each issue, its impact, and prioritized suggestions for improvements. To ensure a high standard, I will actively engage with your team throughout the process, facilitating discussions and clarifying any points in the report. It's essential to address not just the listed tasks, but to focus on enhancing the overall user experience, leading to more efficient research workflows. Please feel free to reach out so we can connect and further explore how I can contribute to your project's success. Kind regards, Ethan
€6 EUR in 8 days
0.8
0.8

Observing researchers on the lab workstations often reveals hidden workflow bottlenecks that standard screen recordings miss. I'll set up short, focused sessions for each staff group, using a quick task list to keep the audit within the tight data-security window. After each session I'll capture notes and video, then draft a report that ties each issue to the time lost and suggests a GUI tweak. A common pitfall is assuming that visual clutter is the only cause of errors, while hidden keyboard shortcuts often get ignored by new users. I'll run a heuristic review alongside the live sessions to catch those hidden shortcuts and map them to the observed mistakes. Ready to start immediately and walk your developers through the findings.
€9 EUR in 40 days
0.0
0.0

Dolní Břežany, Czech Republic
Member since Aug 25, 2026
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