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Virtual Assistant and Customer Service Agent

We (e-commerce business) are looking for:

A full time virtual assistant / customer service agent (9am - 12pm and 1:30pm - 6:30pm)

Responsibilities:

Respond to customer enquiries via email / direct chat / Facebook messages

Follow up orders / Follow up deliveries / Give information about product specification / Manage order modifications request / Process orders / Document activity information on excel files

Respond to Facebook comments and moderate the Facebook page

Other administrative tasks

Required qualities:

Good German and English spelling and grammar.

Customer satisfaction oriented.

Languages :

German, English

Software :

Freshdesk / Shopify / Facebook / Email

We're looking for a long term contract.

Kĩ năng: Trợ lí trực tuyến, Chăm sóc khách hàng, Hỗ trợ khách hàng, Quảng cáo trên Facebook

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Về Bên Thuê:
( 0 nhận xét ) Courbevoie, France

ID dự án: #31853652

38 freelancer chào giá trung bình€473 cho công việc này

(116 Nhận xét)
6.7
FaizaBilal

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk Thêm

€300 EUR trong 5 ngày
(80 Nhận xét)
6.6
arvindsai1992

**ATTENTION PLEASE EXPERIENCED AIRBNB CUSTOMER SERVICE MANAGER*** I am an experienced Customer service manager with almost four years of experience with various US hosts. I would be glad to help you in managing you Thêm

€500 EUR trong 7 ngày
(8 Nhận xét)
5.2
malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I do have previous exper Thêm

€750 EUR trong 7 ngày
(20 Nhận xét)
5.1
(18 Nhận xét)
5.4
(19 Nhận xét)
3.8
(2 Nhận xét)
3.3
EMBLEMITO1

Hi there, Expert with more than 30 years of experience. Extensive experience in the BPO industry as a Customer Support, Sales Rep, Sales Manager, and also as a Digital Telemarketer. I worked in different types of indu Thêm

€750 EUR trong 15 ngày
(2 Nhận xét)
1.9
ismail80196

Hi, There! I'm a Virtual Assistant to work for you and for your company (I'm Available For Full-time)* I can offer you as a Virtual Assistant for work Hourly, Daily, Monthly, or long term basis. daily 12 hours max. Yo Thêm

€250 EUR trong 7 ngày
(1 Nhận xét)
1.6
dezlop

Hello! I am very interested in your post project. While I read your description carefully, I was excited with feeling that I would be able to satisfy for your requirements in this job. We can negotiate on price/Budget Thêm

€500 EUR trong 7 ngày
(1 Nhận xét)
1.2
kathehurta

I possess a wide range of knowledge and expertise that will allow me to contribute towards the success of your company. I have a Bachelor's degree in English and I'm a native Spanish speaker. I can adjust easily to any Thêm

€650 EUR trong 7 ngày
(1 Nhận xét)
0.4
Juancarvalhoad

Hello! Can we discuss this project? I'm glad you reached out! ✅ If you want we can work on this project: Virtual Assistant and Customer Service Agent ✅ Also, we can do it because we dominate: Customer Support, C Thêm

€284 EUR trong 33 ngày
(0 Nhận xét)
0.0
(0 Nhận xét)
0.0
Yetsibeth

tengo una amplia experiencia como asistente virtual y me apasionan las ventas se que daré todo para que la empresa salga adelante

€500 EUR trong 7 ngày
(0 Nhận xét)
0.0
omololavictoria4

Am in the best candidate for this job, because I have a good customer relationship,we is very important in every organization.

€500 EUR trong 7 ngày
(0 Nhận xét)
0.0
Tmama1

Dear prospective client, I read your project “Virtual Assistant and Customer Service Agent “ and I am really interested in working with you, I am quite new on this platform and hence have only one reference but this is Thêm

€400 EUR trong 7 ngày
(2 Nhận xét)
0.0
anayatali

Yes I can do this job because I do have experience in administrator support for 5 years .I can do for you including Communication with Client Email and chat support Replying to customer queries Making Appointments Sche Thêm

€250 EUR trong 7 ngày
(0 Nhận xét)
0.0
LuciaMendoza

Hello, my name is Lucia. I have experience given support to clients, guide them to follow the best practices, content creation and interacting with community. I’m an organized, responsable, proactive person, I like to Thêm

€500 EUR trong 7 ngày
(0 Nhận xét)
0.0
graceprz3

Hello, I am confident to apply for this position and help you with your future endeavors. I would like you to know that I have 6 years of experience with customer support, phone, and email support. I've handled an e- Thêm

€500 EUR trong 7 ngày
(0 Nhận xét)
0.0
Vickyrana1243

Hi there! I have 3+ years of experience in social media marketing. I will manage your social media pages by creating high-quality graphics, caption writing, and do proper hashtags research according to your business. P Thêm

€278 EUR trong 30 ngày
(0 Nhận xét)
0.0