Virtual assistant + digital marketing & social media management

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About Us: Lato is a digital B2B SaaS platform designed to empower travel agents worldwide in running their businesses efficiently.


Administrative and General Support:

- Manage emails, calendar, and appointments for team members.

- Prepare and edit documents, reports, and presentations.

- Handle data entry and maintain organized digital files.

- Assist in coordinating meetings and follow-ups.

- Provide ad-hoc support to various teams as needed.

- Conduct research and assist in special projects.

Customer Support:

- Respond to customer (technical and non-technical) inquiries via email or chat promptly and professionally.

- Troubleshoot common customer issues and escalate when necessary.

- Maintain a knowledge base of frequently asked questions.

- Nurture customer relationships to enhance their experience and loyalty.

CRM Management:

- Maintain and update customer relationship management (CRM) systems.

- Segment and organize contacts for targeted marketing efforts.

Marketing and Outreach:

- Execute and manage email campaigns to reach and nurture potential clients.

- Assist in cold calling prospects to introduce our SaaS product.

- Create visually appealing graphics and designs using Canva for marketing materials.

Content Creation:

- Assist in creating blog posts, articles, or whitepapers related to our SaaS product or the travel industry.

- Generate content ideas and conduct research for articles.

Social Media Management:

- Schedule and post content on social media platforms.

- Monitor social media channels and engage with the community.

User Onboarding and Training:

- Help new customers navigate our SaaS platform.

- Develop and maintain user guides or video tutorials.

SEO and Online Presence:

- Optimize website content for search engines (SEO).

- Monitor online reviews and respond to customer feedback.

Project Management:

- Support project managers in tracking tasks, timelines, and milestones.

- Help with project documentation and communication.

Data Management:

- Assist in data collection, analysis, and reporting.

- Help maintain and update customer records and databases.

Product Feedback and Improvement:

- Collect user feedback and insights to contribute to product enhancement.

- Collaborate with product teams to prioritize feature requests.

Event Coordination:

- Assist in organizing webinars, online events, or trade show participation.

- Manage registrations, invitations, and follow-ups.

Analytics and Reporting:

- Monitor and report on website traffic, user engagement, and marketing campaign performance.

- Generate regular reports for management.

Market Research:

- Gather information on competitors, industry trends, and customer preferences.

- Provide insights to support product development and marketing strategies.

Localization and Internationalization:

- Assist in adapting our SaaS product for international markets.

- Coordinate translations and cultural adjustments.

Partnership and Affiliate Management:

- Identify potential partners or affiliates for collaboration.

- Support partnership outreach and relationship management.

Legal and Compliance:

- Help ensure compliance with data protection and other relevant regulations.

- Assist with contract management and legal document organization.


- Excellent proficiency in spoken and written English is essential for effective communication.

- Proficiency in Microsoft Office Suite and Google Workspace.

- Strong organizational and time management abilities.

- Attention to detail and problem-solving skills.

- Experience in customer service, marketing, or administrative roles is a plus.

- Familiarity with SaaS products or the technology industry is advantageous.

- Basic design skills using Canva or similar tools.

- Reliable internet connection and remote work setup.


- Flexible working hours.

- Opportunity to work with a dynamic and innovative SaaS company.

- Competitive compensation based on experience.

- Potential for growth within the organization.

Application Instructions:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and availability. Please include "Virtual Assistant Application - [Your Name]" in the subject line.

Join us in helping Lato continue to deliver exceptional service to our customers, empower travel agents worldwide, grow in the exciting world of SaaS technology, and expand our marketing efforts!

Trợ lí trực tuyến Operations Management Social Media Management Digital Marketing Soạn thảo nội dung

ID dự án: #37243379

Về dự án

39 đề xuất Dự án từ xa 3 tuần trước đang mở

39 freelancer chào giá trung bình €4/giờ cho công việc này


Hello, Virtual Assistant Application -Arwa Moiz In the realm of administrative prowess, I offer a strategic approach to support Lato, a digital B2B SaaS platform transforming the travel industry. With a rich backgro Thêm

€3 EUR / giờ
(69 Nhận xét)

Hello! My name is Abu and I am a Virtual Admin Manager offering dedicated services to you and your esteemed company. With the option for full-time engagement, I present a proficient Virtual Assistant available on an ho Thêm

€3 EUR / giờ
(11 Nhận xét)

Hi, I have experience in administration, research, social media marketing, data entry, analytics, and virtual assistance. I am committed to delivering high-quality work and am ready to start immediately. I can meet a Thêm

€3 EUR / giờ
(11 Nhận xét)

Virtual Assistant Application Hello, Greetings, I'm thrilled about the opportunity to join this project "Virtual assistant + digital marketing & social media management". With over 7 years of dedicated experience in S Thêm

€3 EUR / giờ
(32 Nhận xét)

Virtual Assistant Application - Debashish Das Hello! My name is Debashish and I am an SEO Specialist with over 10 years of experience in the Digital Marketing industry. I have a wide variety of services available to Thêm

€3 EUR / giờ
(11 Nhận xét)

Hello :) I have carefully reviewed your job description, and I believe that I am an ideal candidate for the position. With 9 years of experience working remotely on a global scale, I am confident in my ability to exce Thêm

€3 EUR / giờ
(17 Nhận xét)

Hello! As a social media marketing freelancer, I am excited to propose my services for your project. With my extensive experience in creating and managing social media campaigns for various clients, I am confident that Thêm

€3 EUR / giờ
(5 Nhận xét)

Hello, I am excited to apply for the Virtual Assistant position at Lato Technologies, as advertised. With my diverse skill set and passion for excellence, I am confident in my ability to provide comprehensive support Thêm

€3 EUR / giờ
(2 Nhận xét)

Hi, I have experience in administration, research, social media marketing, data entry, analytics, and virtual assistance. I am committed to delivering high-quality work and am ready to start immediately. I can meet all Thêm

€2 EUR / giờ
(2 Nhận xét)

Hi there! I am available for your task and do your task with full responsibility and deliver on time. Could we discuss more details over chat? Thank You :)

€4 EUR / giờ
(3 Nhận xét)

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€4 EUR / giờ
(0 Nhận xét)

Virtual Assistant - Komal I understand that you're looking for someone to help with your project involving virtual assistant + digital marketing & social media management, and I believe I am the perfect person for th Thêm

€5 EUR / giờ
(0 Nhận xét)

Hello, Solanki Technology is a professional digital marketing service provider Worldwide and i have more than 7+ year of experience on (e-commerce), web development and graphic design. I have the passion, commitment Thêm

€3.5 EUR / giờ
(0 Nhận xét)

I am an experienced Excel VBA expert and data analyst ready to take on the responsibilities outlined for this role at Lato. With proficiency in Microsoft Office Suite and a strong track record of process optimization, Thêm

€3 EUR / giờ
(0 Nhận xét)

Hello there! My name is Joshua Roland and I'm a certified healthcare Virtual Assistant who has extensive experience in providing technical support for no-code solutions as well as low-code solutions. With my background Thêm

€4 EUR / giờ
(0 Nhận xét)

Virtual Assistant Application - Shah Fahad Hi, I am a professional virtual assistant with over 4 years of work experience. I have worked with clients from different parts of the world. I have strong English writing sk Thêm

€4 EUR / giờ
(0 Nhận xét)

Hello There, I would like to apply for the above-mentioned job. Below is my level of expertise for each task you've listed: Administrative and General Support: 10/10 considering what I have been doing for years fo Thêm

€4 EUR / giờ
(0 Nhận xét)

Dear Client, I am excited to express my interest in the freelance Digital Marketing Manager position, bringing with me a wealth of experience acquired over five years in the realm of social recruiting, influencer tale Thêm

€4 EUR / giờ
(0 Nhận xét)

Social media marketing is a digital marketing strategy that involves using social media platforms to promote products, services, brands, or ideas to a target audience. It has become a crucial component of modern market Thêm

€3 EUR / giờ
(0 Nhận xét)

"Virtual Assistant Application - my name is Veronica" I am a virtual assistant + digital marketing & social media manager I specialize in helping businesses run efficiently. I understand the importance of maintaining o Thêm

€2 EUR / giờ
(0 Nhận xét)