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I’m launching “Redy 24 jam,” a round-the-clock customer support line that will operate exclusively by phone. I need a freelancer to set up a reliable system where callers reach automated responses that handle common questions before, if necessary, forwarding to a live agent. Scope • Configure an IVR or similar solution that greets callers and delivers clear, automated answers. • Draft concise voice prompts in natural-sounding Indonesian and English. • Integrate the phone system with my existing carrier or a cloud platform (e.g., Twilio, Asterisk, or 3CX). • Provide a simple dashboard or method for me to update messages without coding. • Supply basic training documentation so my team can monitor call logs and tweak scripts. Key requirements • Channel: Phone support only (no email or live chat for now). • Functionality: Automated responses are mandatory; call routing or recording could be added later if you recommend cost-effective options. • Availability: Service must run 24 hours a day with minimal downtime. Deliverables 1. Working phone support system with automated responses. 2. Script files and audio recordings (WAV or MP3). 3. Setup guide and brief training notes. 4. One round of post-launch tweaks within two weeks. If you have experience building IVRs or voice bots and can complete the setup quickly, let’s talk—I’m ready to get “Redy 24 jam” live.
Project ID: 40363627
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Active 11 days ago
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5 freelancers are bidding on average $5 USD/hour for this job

With a project as time-sensitive and 24hour-dependent as "Redy 24 jam", you need a reliable system that not only responds quickly but also maintains exceptional uptime. That's where my versatile expertise comes in. Having excelled in various customer support roles, I bring to the table an intricate understanding of phone etiquette, handling scripts, and most importantly, providing accurate and prompt information. My knack for adapting to diverse conversational styles enables me to craft concise scripts in natural-sounding Indonesian and English for your phone support system. Additionally, I am well-versed with popular cloud platforms such as Twilio and Asterisk, ensuring seamless integration with your existing carrier or the suggested alternative.
$5 USD in 40 days
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Hello, I've set up IVR systems using Twilio and 3CX, including bilingual (English/Indonesian) voice flows — which fits exactly what you need here. For Redy 24 jam, I'd configure a cloud-based IVR with natural-sounding prompts in both languages, smart call routing, and a simple dashboard you can update without touching any code. I'll deliver WAV/MP3 recordings, a setup guide, and training notes your team can actually use. The system will run 24/7 with minimal downtime, and I'll be available for post-launch tweaks within two weeks of going live. Can we schedule a quick call to discuss your current carrier setup and timeline?
$5 USD in 40 days
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Hi there, I’ve worked on a few IVR setups before and know how crucial it is for callers to have a seamless experience right from the greeting. You want that clean, professional touch that makes dialing in feel simple and friendly, and I’m confident I can deliver just that. I saw you’re looking for an automated phone support system that’s integrated with platforms like Twilio or Asterisk, with natural-sounding voice prompts in both Indonesian and English. Totally get the need for a user-friendly dashboard so you can update messages without diving into code. I’m comfortable handling everything from scriptwriting to system integration and training documentation. I’m your go-to for a fast turnaround and clear, speedy communication to get Redy 24 jam up and running smoothly. I am available for a quick chat! Regards, Oreliom
$4 USD in 14 days
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Hi, I can set up your “Ready 24 jam” IVR phone system with reliable 24/7 automated responses. • IVR setup using Twilio / Asterisk / 3CX (based on best fit) • Natural voice prompts in Indonesian + English • Smart call flow with auto-responses and optional agent routing • Simple dashboard to update scripts/messages without coding • Call logs + basic monitoring setup Deliverables: • Fully working IVR system • Audio files (WAV/MP3) + scripts • Setup guide + team training notes • Post-launch tweaks support I have experience with voice/automation systems and can launch this quickly. Ready to start, please share your preferred platform/carrier. Warm Regard Somender Singh
$5 USD in 40 days
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Saya bisa membangun sistem IVR ini menggunakan n8n dan Twilio. Solusi ini hemat biaya dan mudah dikelola. Saya akan integrasikan dengan Google Sheets agar Anda bisa cek log telepon dan ganti skrip tanpa koding. Siap selesai dalam 3-5 hari.
$7 USD in 150 days
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