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Network Admin Support

As a technical support/helpdesk employee, you’ll be monitoring and maintaining the systems and networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, or email issues, you’ll be the first person employees will come to.

Tasks can include installing and configuring our software, diagnosing hardware/software faults and solving technical problems, either over the phone or email or live chat.

As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer.

You will work for software providing after-sales support .

Some tasks you may be involved in include:

Working with customers to identify problems and advising on the solution

Logging and keeping records of customer queries

Analysing call logs so you can spot common trends and underlying problems

Updating self-help documents so customers can try to fix problems themselves

Testing and fixing faulty features

You should have the following technical experience:

Linux and being able to install software and Troubleshoot on Linux

SIP trace and understanding of SIP protocol

Experience in multiple class4 softswitch vendor

Experience in SQL and or postgress

Kĩ năng: VoIP, Linux, PostgreSQL, Kĩ thuật viễn thông, Hỗ trợ khách hàng

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Về Bên Thuê:
( 0 nhận xét ) Battle Ground, United States

ID dự án: #26471102

21 freelancer đang chào giá trung bình $9/giờ cho công việc này

(242 Nhận xét)
6.6
(226 Nhận xét)
6.3
(78 Nhận xét)
6.1
linuxwarm

Hi, I will take care of everything of your infrastructure and support. I have 19 years of experience on server management. I have been managing Linux and Windows sever and providing 24x7 support. I will resolve all o Thêm

$8 USD / giờ
(52 Nhận xét)
5.9
mhamdy1

I am a Cisco expert with an experience up to 15 years as a senior network engineer in an enterprise-level campus as a full-time senior network engineer, and in the afternoon as a part-time Cisco instructor, which make Thêm

$8 USD / giờ
(14 Nhận xét)
4.0
kalyanprakash123

please discuss ========================================================================================

$7 USD / giờ
(6 Nhận xét)
3.2
avistainfotech

Hi Team, I am a network consultant with 12 years of experience. I have done many similar [login to view URL] can have a dedicated resource for the same. my skp I'd is [login to view URL], We can have a call and discuss our p Thêm

$5 USD / giờ
(5 Nhận xét)
2.5
rehanalan

Hi I have 3 years of experience in linux , aws, mysql, NOC Enggneer in Incorpus Telenetwork (ASTPP, Freeswitch,Sip trace,Live calll Trouble shooting).. we are using Zoiper for texting calls -- Installation and trouble Thêm

$10 USD / giờ
(12 Nhận xét)
2.8
jansher007pak

Hi there, I have 5 years of experience as a customer support representative and also as a network support administrator with different UK and US companies, my aim is to provide quality customer support services no mat Thêm

$4 USD / giờ
(1 Nhận xét)
0.4
benshao

I work on IT management more than 20years, family network,servers,security,virtualization,cloud,linux,windows etc. I work for IT porposal,plan,project management,implement,setup,IT management

$5 USD / giờ
(0 Nhận xét)
0.0
humairsaeed

i am an expert System network administrator for 8 years . i am expert with linux and windows server . i have experience with level 2 -3 technical support. kindly hire me for the task

$7 USD / giờ
(0 Nhận xét)
0.0
redae11

Install network equipments. Install network management soft. Troubleshooting network problems. Enhance network performance. Secure the network.

$33 USD / giờ
(0 Nhận xét)
0.0
aleksandaryorda4

This job is perfect and i would be very happy if you consider my application ?

$7 USD / giờ
(0 Nhận xét)
0.0
nisithmondal

Respected Sir/ Madam, Good Evening I am NIsith Mondal from India I and my team working on many online sites as a live chat support agent and I have a good experience in a technical job and I have worked 1years as an i Thêm

$8 USD / giờ
(0 Nhận xét)
0.0
maturaofficial

I worked a lot with this kind of stuff I can do full time work if needed. I have already many experiences working remotely as IT Technical Support i just love working in this kind of field.

$9 USD / giờ
(0 Nhận xét)
0.0
fabriciobengolea

Hello, I'm a self-motivated, fast-learning, result oriented Sr. Linux System & Network Administrator with 10+ years of experience. System & Network Administration Skills: GNU/Linux (Debian, RedHat, SuSe, Slackware. S Thêm

$8 USD / giờ
(0 Nhận xét)
0.0
step03102012

I have got good experience in this and I would like work on this project. Relevant Skills and Experience I have worked on similar projects and got all the required skills mentioned in the project description.

$6 USD / giờ
(0 Nhận xét)
0.0
$4 USD / giờ
(0 Nhận xét)
0.0
TrishawnaAshley

When you’re looking for a fantastic support member, customer support supervisor or simply someone that can jump in and get the job done, what comes to mind? Well, it is my hope that after reviewing my qualifications, i Thêm

$7 USD / giờ
(0 Nhận xét)
0.0
allezah15

Please hire me and you'll never regret it. I can do full time work and rest assured that i will do my work always on time.

$2 USD / giờ
(0 Nhận xét)
0.0