Take over website redesign. Look already established, need final pages complete promptly and internal website redesigned. Current programmer has stalled.
Website has 3 functions
a. To get a customer to call and make the sell
b. Capture Information of Potential New Customers and marketing
c. Serve current customers by allowing them to log on and use special features only our customers can use.
***** CRITICAL FEATURES OF WEBSITE ********
1. Website must look very high quality – if possible better than current
2. Website must have SEO and meta-tags built into website
3. Programmer must backup website in case of failure or corruption
4. Programmer must monitor website for viruses or other problems
5. Easy to self administer
6. Be able to upload different PDF’s on different pages
7. Need majority of work complete by July 6th and uploaded to www. bjlift. com
8. New site being built is at site www .bjlift. com /newsite
9. Must have good security and virus protection
Pages needing built
1. Sales = Sales Main pages
2. Used Equipment
a. Looks professional.
b. Must me searchable by customers looking for specific equipment.
c. Equipment is listed.
d. Each equipment record has several pictures of forklift with written and audio description of forklift. Customer can choose to look or listen to audio description of forklift. Customer can print quote directly from picture or click to email questions.
e. Used equipment page is Self administered by my company staff to update, add new inventory, delete old inventory.
f. Customers can request to be kept informed of specials or have us keep an eye out for equipment currently not available so when we do get it in stock, we notify them.
g. Customers may even request to consign equipment but all consignments must be submitted for approval with picture and contact details.
h. Can fill out a finance application for new or used equipment or download using PDF
3. New Equipment
Details: Simple –
a. manufacturers logo’s with links.
b. Links to current quote form which is emailed.
c. Fill out online application for credit.
d. Can download finance application for later use.
4. Batteries and chargers – Simple prices and quotes
5. Warehouse – links to other site
6. Account Page
[login to view URL] Request
[login to view URL] Application
c. Log on features for customers to request invoices, statements etc.
d. Customers can access invoices on file.
e. Must be easy to self administer, up load customer statements and invoices in pdf format.
f. Must be easy for customers to search
7. Allow current customers to log on a do the following.
*** Must look good, easy to navigate, and easy to understand ***
1. Service log on (easy to use)
a. Customer account and navigation screen
b. List customer equipment with pictures if available (customer can upload)
[login to view URL] online service requests to have equipment repaired
[login to view URL] status of online repair requests with our company
f. Have a details file on equipment so we may record part numbers or other items
g. Check history of service calls
h. Add and delete equipment from their records. But our company still has record.
i. Check Invoices for each repair.
h. List equipment maintenance interval for equipment and automatically email customers when their next maintenance is due.
2. Parts (easy to use)
a. Look up parts like current website does
b. Maintain an online inventory of parts
c. Be able to order online from their own parts inventory
d. Be able to see order history and details of orders
e. Check prices
f. Request price
3. Accounting (easy to use)
a. Customers look up invoices and statements online
b. Must be easy for my accountant to upload customer invoices
c. Fill out online credit request
d. have security to protect credit card numbers
e. Has paypal or credit card portal for customers to pay bills.
f. Customers can pay entire account or 1 invoice at a time.
g. If customer pays invoices, it will list which were paid
Can view used equipment inventory and see or request prices.
Can fill out a finance application for new or used equipment or download using PDF
Fill out online forms
Customers sign up for blogs or specials
a. Performs current function of my website, must be improved and streamlined
b. Can Change pictures on website for specials
c. Can upload new PDF cards for specials