Comprehensive UPVC Management Platform Development

UPVC Windows and Door Management Platform Design Brief 1. Customer Website and App Main Features: 1.1 Registration: - Customers register with valid details (name, email, address, etc.) to create an account on the platform. 1.2 Design Tools: - Customers can design windows and doors using pre-designed templates and select from available stock hardware. - They can choose window/door size, color, and hardware options. - Once the design is completed, the customer can press a button to receive quotes from multiple registered companies. 1.3 Quotation and Order Management: - After receiving quotes from companies, the customer can compare and select the best offer. - They can send the final selected quote to the company for confirmation. - Once the company confirms, the customer makes the payment (held by the platform). - 20% of the payment is released to the company for manufacturing, and the remaining amount is held until the order is completed. 1.4 Order Tracking and Updates: - Customers receive updates about their order status, such as order confirmation, production, and shipping. 1.5 Project Posting: - Customers can post a project for repairs or installations, which builders can bid on. - Builders and companies can submit offers for the project, and the customer can select the winning bid based on price, ratings, and reviews. 1.6 Messaging: - Real-time messaging between customers, companies, and builders for inquiries, updates, and support. 2. Company Website and App Main Features: 2.1 Stock Management: - Companies can add, remove, and update stock quantities of windows, doors, and hardware from their inventory. 2.2 Price Management: - Companies can add pricing for windows and doors based on size (custom and standard sizes). - Custom Pricing: If a customer selects a custom size, the price adjusts based on the size. - Standard Pricing: If the customer chooses a standard size, the price remains fixed. - Companies can also input hardware prices (handles, locks, etc.) that are included in the window/door price. 2.3 Quotation Confirmation: - Companies can confirm or decline quotations sent by customers. Once confirmed, the company can proceed with manufacturing and notify the customer. 2.4 Offers and Promotions: - Companies can publish promotional offers, which are visible to customers on the customer website. - These offers can include discounts, seasonal sales, or special pricing. 2.5 Messaging: - Communication with customers through messages about quotes, orders, and updates. 3. Builder App Main Features: 3.1 Project Bidding: - Builders can view projects posted by customers and place bids. - Builders submit quotes and timelines for the projects. 3.2 Project Updates: - Builders can send progress updates to customers and receive notifications when orders are confirmed. 3.3 Rating and Feedback: - Builders receive ratings from customers based on their work performance. These ratings help build credibility. 4. Admin Panel Main Features: 4.1 User Management: - Admin can manage customer, company, and builder accounts. Admin has the ability to approve, verify, or reject user registrations. - Admin can assign roles and permissions to different users (admin, company, builder, customer). 4.2 Stock and Inventory Management: - Admin can oversee the stock inventory of companies and monitor the availability of products. 4.3 Order and Payment Management: - Admin can view and monitor all orders placed by customers. - Admin can track payments, ensuring that the 20% payment is released to the company once the order is confirmed. - Admin manages payment disputes and refund requests. 4.4 Project Management: - Admin can oversee customer projects, bids from builders, and the status of the projects. 4.5 Complaint and Support Management: - Admin can address any complaints or issues raised by customers, companies, or builders. - Admin provides customer support through integrated tools. 4.6 Revenue and Reporting: - Admin generates financial reports, tracks revenue, and monitors platform activities. 4.7 System Notifications and Updates: - Admin sends system-wide notifications to customers, companies, and builders about new features, updates, or maintenance. 5. Additional Features 5.1 Mobile Responsiveness: - The platform (website and app) should be fully responsive and optimized for both mobile and desktop devices. 5.2 Security: - Implement security measures such as SSL encryption, secure payment gateways, and user authentication to protect data. 5.3 Notifications: - Real-time notifications for users regarding order updates, messages, and promotions. 5.4 Admin Access Control: - Admin should have access control to grant or restrict pe

Project ID: 39222479