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My WordPress-based store at [login to view URL] has suddenly stopped sending the automatic email we normally receive each time an order is placed. Everything else on the site is working smoothly, so I just need this single function brought back. You can dig into WooCommerce first—it was the original checkout system—yet feel free to trace the problem through any mail-handling plugin, SMTP settings, or server configuration that might be blocking or failing to trigger the message. I will give you full admin and cPanel access so you can test, adjust settings, and run email logs. Acceptance criteria • Admin notification email fires immediately after a live or test order • Email lands reliably in the inbox, not spam • No other site functionality is disrupted during the fix Once it’s working, please share a brief note of what was changed so I can keep records for future maintenance.
Project ID: 40675279
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73 freelancers are bidding on average $32 USD for this job

Hello, With over a decade in the industry, I am more than capable of resolving your WooCommerce email notification snag. Being well-versed in WordPress and WooCommerce development, I know every nook and cranny of the platforms. Not only will I ensure your admin notification emails are dispatched immediately upon order placement- but guarantee that they land reliably in your inbox, not spam. Through my approach of leaving no stone unturned, I will not just treat the symptoms but trace down every reason- be it with mail-handling plugins, SMTP settings or server configuration - that could potentially disturb this functionality and nip them in the bud. As a seasoned programmer, prepping detailed notes of my changes is more than ingrained in me. Given how your store seems to otherwise be running smoothly, I can assure you that there won't be any disruptions during the restoration process. Additionally, my proficiency in Python and AI automation could even provide valuable insights to prevent such issues in the future. So join hands with me to restore order to your email notifications promptly and effectively! Thanks!
$30 USD in 1 day
8.6
8.6

It is frustrating when a store is running smoothly overall, but suddenly stops sending the automatic email for new orders on renalab.net. Since everything else is working, this is likely a broken mailer function, an SMTP handshake issue, or a blocked queue rather than a site-wide failure. I work extensively with WordPress and can dig straight into WooCommerce and your server's mail handling to trace the problem. Whether it requires reconfiguring SMTP, fixing a plugin conflict, or clearing server-level blocks, I will make sure the admin notification email fires immediately after a live or test order and lands reliably in the inbox, not spam, without disrupting any other site functionality. Once it is working, I will share a brief note of what was changed so you can keep records for future maintenance. My bid is $10 with a 1-day delivery. Send over the admin and cPanel access whenever you are ready, and I will get this fixed right away.
$10 USD in 1 day
8.1
8.1

Restoring the missing WooCommerce admin order notification is a focused fix I can handle without disturbing checkout or other store functions. I’ll first verify the notification settings, recipient address, order-status triggers, and whether the email is being generated by WooCommerce. Then I’ll trace delivery through WordPress wp_mail, the active mail/SMTP plugin, PHP mail configuration, and cPanel/server mail logs to identify whether the failure is at the trigger or delivery stage. I’ll test with a controlled order and confirm that the notification fires immediately, reaches the inbox rather than spam, and preserves the existing customer emails and checkout flow. The attached screenshot shows the expected order details, including Renaltab Zn, quantity 1, total $14, and the customer/order fields; I’ll use the same structure when validating the test notification. Afterward, I’ll provide a concise record of the exact setting or configuration changed for future maintenance. Can you confirm whether the missing message is the store-admin notification only, while customers still receive their order emails? Muhammad Saad
$30 USD in 1 day
7.9
7.9

Hi, I will investigate the issue with your WordPress store's order email notifications by examining WooCommerce, mail-handling plugins, SMTP settings, and server configuration. I will ensure that the admin notification emails are sent promptly, land in the inbox, and do not disrupt any other site functionality. I will provide a summary of the changes made for future reference. Please start the chat to discuss this further. Regards, Sai Bhaskar
$30 USD in 1 day
7.9
7.9

Hi, I’m AJ, I will audit your WooCommerce settings, check your PHP mail function, and verify SMTP connectivity to ensure your order notifications reach your inbox reliably again. ▪ Did you recently update any plugins or change your hosting provider? ▪ Are any emails reaching your junk folder, or are they failing to send entirely? Let’s discuss and get started! -AJ
$20 USD in 7 days
7.7
7.7

When new-order admin emails stop firing on their own, it's usually one of three things: the order status never reaching Processing so the trigger doesn't run, the WooCommerce New Order email getting disabled or losing its recipient address, or the host silently blocking PHP mail after a server change. I'd work through that in order — check the email settings and recipient, place a test order on a staging or test-mode payment, then install an email log plugin so I can see whether WordPress is even attempting to send. If it's a delivery problem rather than a trigger problem, I'd move you onto authenticated SMTP with proper SPF and DKIM records so mail lands in the inbox instead of spam. Nothing else on the site gets touched, and you'll get a short written note of exactly what changed. I can start immediately.
$10 USD in 1 day
7.8
7.8

Hi there, To restore the email notifications for your WordPress store, I recommend checking the WooCommerce settings along with any mail-handling plugins and SMTP configurations. With the admin and cPanel access you provide, I will conduct a thorough investigation to ensure the admin notifications are triggered immediately after an order is placed and that they reliably reach the inbox rather than the spam folder, all without disrupting other functions. Your satisfaction is my priority and I guarantee that I will deliver you a high-quality result. Regards, Ali
$10 USD in 1 day
6.4
6.4

Hi, I'm Denis, and I’ve worked on similar WordPress stores where email delivery issues came down to misconfigured SMTP settings or plugin conflicts. Since the site itself is running fine but order emails stopped, the most likely culprits are a disabled Mailer in WooCommerce, an SMTP plugin failing to authenticate, or server-side spam filters blocking the outbound messages. I’ll start by checking WooCommerce’s email settings, then verify which mailer is active and whether it’s correctly connected to an SMTP service. If the issue is outside WooCommerce—like a plugin interference or server-level block—I’ll review cPanel’s email logs and server firewall rules to confirm where the blockage occurs. I’ll make the minimal change needed to restore delivery, test with both live and test orders, and adjust DNS or SMTP credentials if required to keep the emails out of spam. Once it’s working, I’ll document the exact setting that was corrected so you can reference it later. The main risk here is that server-side spam filtering might require DNS updates, but I’ll keep those limited to necessary changes and avoid over-engineering. I can start working right away. Let's connect and discuss the details. Thanks, Denis.
$10 USD in 1 day
6.2
6.2

Hello, I have over 6 years of experience in WordPress development and troubleshooting, making me a perfect fit for your project to restore order email notifications on renalab.net. By examining WooCommerce, mail-handling plugins, SMTP settings, and server configurations, I will identify and rectify the issue causing the email notifications to cease. I will ensure that the admin notification emails are triggered promptly after each order, delivered to the inbox, and that no other site functionalities are impacted during the process. Additionally, I will provide you with a summary of the changes made for your future reference. Thanks, Shahbaz Khan
$19 USD in 2 days
5.4
5.4

I’ve diagnosed and repaired WooCommerce email pipelines before—handled SMTP drift, plugin conflicts, and queue stalls in multisite setups—so this is right in my wheelhouse. I’ll start with a WooCommerce → WP Mail logging check to confirm the order trigger isn’t firing, then inspect SMTP plugin settings (Post SMTP, WP Mail SMTP) for authentication or port mismatches, and validate DNS/MX and SPF/DKIM records to prevent spam blocks; once the failure point is isolated, I’ll adjust either the mailer plugin config, server sendmail path, or add a lightweight queue monitor to guarantee immediate delivery, followed by a test order and inbox verification. You’ll get a two-line change note after confirmation. I can start immediately. Thanks, Andrii
$20 USD in 1 day
5.2
5.2

I can fix the issue in 10 minutes and can setup trusted free SMTP provider for inbox landing for another 30 minutes. Total 40 minutes to fix all. I am a WordPress Expert, Linux System Admin and Email system expert.
$15 USD in 1 day
5.4
5.4

Hi, I can help restore your WooCommerce order notification emails and identify the exact cause of the failure. I’ll troubleshoot the complete email flow, including WooCommerce settings, mail plugins, SMTP configuration, email logs, and server-side issues. After testing and fixing the problem, I’ll ensure order emails are triggering reliably again without affecting your existing store functionality.
$80 USD in 2 days
4.6
4.6

Hello, let me fix this email not sending issue in your WordPress website. I understand the problem and can fix it in a couple of minutes. Can you provide me with admin access and cPanel hosting? So I can check the SMTP settings right away. Just message me so I can start working on this right away. Thanks
$20 USD in 1 day
4.9
4.9

Hello, I'm Khadija Amin, a Full-Stack Developer & Creative Designer with 8+ years of experience in WordPress. I have carefully read your requirement to restore order email notifications on your WordPress-based store at renalab.net. I will start by investigating WooCommerce and any mail-handling plugins, SMTP settings, or server configurations that may be causing the issue. I specialize in custom WordPress development and have a track record of completing over 100 projects successfully. You can view my portfolio at https://www.freelancer.com/u/khadijaamin9 I would like to connect with you in chat to discuss more about your project and provide a detailed solution. Thanks, Khadija Amin
$14 USD in 3 days
4.2
4.2

Hello Gil, I can troubleshoot and restore the WooCommerce order notification emails without disrupting the rest of your store. I’ll trace the complete email flow—from WooCommerce notification settings and order triggers through SMTP/mail plugins and server configuration—then use email logs and test orders to identify the exact failure point. I’ll verify delivery to the inbox and provide a concise summary of the fix and any configuration changes made. Regards, Md. S.
$80 USD in 1 day
4.3
4.3

Hi there! I understand your WooCommerce store is working normally, but the automatic admin order email has suddenly stopped, and you need this fixed without affecting anything else. I have experience with WordPress, WooCommerce, PHP, SMTP configuration, email logs, and troubleshooting server-side mail delivery issues. I will first trace the complete WooCommerce email flow to find where the notification is failing. I will check WooCommerce settings, mail plugins, SMTP configuration, server mail settings, and email logs. After identifying the issue, I will apply only the required fix and test with a live or test order. I will also verify reliable inbox delivery and provide a short maintenance note explaining the changes. check our work https://www.freelancer.com/u/ayesha86664 Can you provide the current SMTP or mail plugin details? Let me know if you’re interested & we can discuss it. Best Regards Ayesha
$20 USD in 2 days
4.3
4.3

Hi , Your project caught my attention because it directly aligns with my core expertise in Restore Order Email Notifications. Here is what I bring to the table for your project: ✅ Immediate Start: Ready to dive in right away. ✅ Quality First: I don't stop until you are completely satisfied with the final result. ✅ Relevant Experience: I’ve successfully delivered similar projects with high accuracy and clean execution. Let’s jump on a quick chat to discuss your requirements in detail. When is a good time for you? Regards, Muhammad Asim Khan
$10 USD in 1 day
4.0
4.0

As an experienced web developer with a strong background in WordPress and WooCommerce, I am confident I can help resolve the issue with your email notifications. I have successfully handled similar challenges in the past, and my clients have always been impressed by how quickly and effectively I'm able to identify and fix issues. Apart from my technical skills in HTML, Website Management, WooCommerce, and WordPress, my strength lies in my ability to understand issues deeply as well as communication. I believe this is crucial when it comes to tracing issues that might be blocking or failing to trigger the email. Your acceptance criteria involve not just getting the email functionality running but also ensuring it lands reliably in the inbox and doesn't end up in spam -both of which I'm adept at. In closing, hiring me means gaining a dedicated professional who will thoroughly investigate your system and ensure this single function is brought back efficiently with minimum disruption to other areas. Additionally, I'll provide you with a comprehensive report of what was done so you can maintain it for future reference. Let my seasoned experience transform your email notification system into a hassle-free process!
$10 USD in 2 days
3.9
3.9

Hello! It looks like your WordPress site is experiencing issues with sending automatic email notifications. This is crucial for maintaining communication with your customers, especially if you're relying on these for order confirmations or updates. I specialize in PHP and WordPress development, which are key in resolving this issue. My experience in website management and MySQL can help diagnose the underlying problem, whether it’s a plugin conflict or SMTP configuration error. Here's how I'll address it: - Analyze your WordPress settings and email configuration to identify the issue. - Check for any recent plugin updates or changes that may have affected email delivery. - Test the email functionality to ensure notifications are sent correctly. Could you provide access to your WordPress admin and hosting environment? This will allow me to thoroughly investigate the problem. I'm ready to start immediately and will ensure your email notifications are restored promptly. Looking forward to your response via Freelancer messages. Best regards, Jordan Rafael
$15 USD in 2 days
3.4
3.4

Hi, I can troubleshoot and restore your WooCommerce order notification emails without changing unrelated site functionality. I’ll trace the complete email flow from the order trigger through WooCommerce, mail/SMTP plugins, WordPress configuration, and server settings. I’ll use the available email logs to identify the root cause, apply the minimal fix, and test with both test and live orders to confirm reliable delivery. I’ll also check spam/deliverability factors and provide a brief summary of exactly what was changed. Best regards, Hamza Ehsan
$10 USD in 1 day
3.5
3.5

templeton, United States
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