Voice Blaster Survey Campaign Setup

@AZTURK1

Hi there, I will configure and deliver a production-grade VICIdial Voice Blaster survey using your ViciBox 12 (Asterisk 16.x), Amazon Polly (Aditi) and Zoho CRM , confident I can map IVR → DTMF → CRM with minimal downtime. - Create AUTO campaign, GSM routing (Dinstar), caller ID, retry/AMD/throttling and drop-rate tuning - Build IVR flow with full DTMF capture, timestamp logging, price-negotiation flag and Press-9 INGROUP routing - Verify/upload 8kHz mono WAVs, implement Amazon Polly fallback, optimize playback clarity - Deliver reporting dashboard (DTMF report, product summary, retry/agent transfer CSVs), Zoho CRM integration scripts, SQL schema & docs Skills: ✅ VICIdial ✅ Amazon Polly ✅ DTMF capture ✅ Zoho CRM integration ✅ SSL configuration (Let's Encrypt) & drop-rate optimization ✅ Asterisk 16.x / ViciBox 12 deployment Certificates: ✅ Microsoft® Certified: MCSA | MCSE | MCT ✅ cPanel® & WHM Certified CWSA-2 I will perform staged validation, rollback on config changes and provide testing report plus a knowledge-transfer session. Available to start immediately , price 10900 (fixed) , delivery 1 day. Can you share the Zoho CRM field names for lead stage and product selection, and provide a test API token or webhook endpoint for staging? Best regards,

@rakibulinux

Hi Trupti, Thank you for inviting me to your Voice Blaster Survey Campaign project. I appreciate the opportunity. I have hands-on experience with VICIdial (ViciBox/Asterisk), IVR configuration, DTMF capture, GSM routing, and CRM integrations. I’ve set up AUTO campaigns with AMD tuning, retry logic, call throttling, and detailed reporting. I’m also experienced in mapping IVR keypress data to CRM systems via secure APIs. For your setup, I will verify WAV compatibility (8kHz mono PCM), properly configure audio/TTS handling with fallback logic, build the full IVR flow with DTMF tracking (interest, product selection, negotiation flag, timestamps), and route transfers to the correct INGROUP. I will integrate Zoho CRM to push call status, DTMF responses, stage updates, and activity logs securely. If required, I can also configure Let’s Encrypt SSL and enable HTTPS properly. You’ll receive full documentation, reports, and a smooth handover. Looking forward to collaborating. Best regards.

@Ussama91

I will configure and deploy a complete Voice Blaster Survey Campaign with IVR-based product selection and negotiation tracking using VICIdial, Amazon Polly, and Zoho CRM, ensuring proper campaign logic, IVR flow, DTMF capture, reporting, and CRM integration, adapting to the proposed budget and delivering a fully working voice broadcast campaign. Waiting for your response in chat! Best Regards.

@servicedigi

With 4+ years in backend systems (Node.js, FastAPI) and real-time integrations, we build automation pipelines, IVR logic, and CRM-connected workflows with strong data integrity and reporting accuracy. We’re comfortable working with telephony stacks and structured event-driven systems. For your Voice Blaster setup on VICIdial (ViciBox 12 + Asterisk 16.x), we’ll deliver a fully configured, production-ready survey campaign integrated with Amazon Polly (Aditi voice) and Zoho CRM. Execution Plan 1️⃣ Audio & TTS • Validate WAV (8kHz mono PCM) • Upload & map prompts • Polly dynamic prompts + failover logic • Playback clarity tuning 2️⃣ Campaign Setup • AUTO campaign with GSM routing (Dinstar) • AMD, retry logic, throttling & drop-rate optimization • Caller ID & retry attempt configuration 3️⃣ IVR + DTMF Logic • Full key mapping (0–9) • Store: interest status, product selection, timestamp • Press 9 → INGROUP routing • No-input retry logic • Press 0 → auto-update CRM 4️⃣ Reporting • DTMF breakdown report • Product selection summary • Agent transfer stats • CSV exports 5️⃣ CRM Integration • Push call status + DTMF to Zoho • Lead stage auto-update • Activity log creation • Secure API token handling • Optional webhook real-time sync 6️⃣ SSL (If Required) • Let’s Encrypt setup • HTTPS enforcement + API validation Estimated timeline: 7–10 days including testing + knowledge transfer.

@rahulcreation74

Hi, I can configure your complete Voice Blaster Survey campaign on VICIdial (ViciBox12/Asterisk16) with IVR + DTMF capture + reporting + Zoho CRM update. Included: • Verify/convert WAV (8kHz, mono PCM), upload & map prompts + Polly where dynamic text needed (fallback if TTS fails) • Setup dedicated AUTO campaign: dial method, GSM routing (Dinstar), callerID, retries, throttling, AMD, drop-rate optimization • IVR flow: 1=Interested, 0=Not Interested, 2-8=Product selection, 9=transfer to specific INGROUP, no-input retry then hangup/retry • Store DTMF + timestamp per lead (custom fields/DB) • Reports + CSV export: keywise DTMF, product summary, interested vs not, agent transfers, retry attempts • Zoho CRM (one-way): push call status + DTMF/product + stage update + call activity log (secure token handling) • SSL (Let’s Encrypt) if required for HTTPS/API Delivery: 4 days after SSH/VICIdial admin + Zoho API access.

@RahulS01207

I can set up your VICIdial Voice Blaster Survey campaign with a clean IVR flow, reliable DTMF logging, and Zoho CRM updates. What I’ll do: • Check/standardize WAV prompts (8kHz/mono/PCM) and map them correctly in VICIdial (use Polly only where dynamic text is needed + fallback) • Build a dedicated AUTO campaign: dial method, Dinstar/GSM routing, callerID, retries, throttling, AMD, and drop-rate tuning • Configure IVR: 1=Interested, 0=Not Interested, 2–8=Product selection, 9=transfer to your specified INGROUP, no-input retry logic • Capture DTMF + timestamp per lead (custom fields/DB) • Provide exports/reports: key-wise DTMF, product summary, interested vs not, transfers, retry attempts • Zoho CRM (one-way): push call status + selection + stage update + call activity (secure API handling) • SSL via Let’s Encrypt if required for HTTPS/API Delivery: 4 days after SSH/VICIdial admin + Zoho API access.

@hennaz1

I am a perfect fit for your project, understanding your need for a clean, professional, and seamless VICIdial Voice Blaster Survey Campaign fully integrated with Amazon Polly TTS and Zoho CRM. Your focus on automated IVR flow, accurate DTMF capture, and reliable CRM updating aligns perfectly with my expertise. I offer deep experience in VICIdial configuration, IVR scripting, CRM API integration, SSL setup, and call analytics reporting. While I am new to Freelancer, I have tons of experience and have done other projects off site. I would love to chat more about your project! im willing to do it for less money but still best quality in exchange for a good review Regards, Henrux Faurie

@abhishekpreet07

Hi, I’ve handled similar Voice Blaster setups on VICIdial with IVR-based surveys, DTMF capture, GSM routing, and CRM integrations. Your infrastructure is already solid, so the focus here is configuring the campaign logic cleanly and making it production-stable. I’m comfortable with ViciBox (Asterisk 16+), AUTO campaigns, AMD tuning, retry logic, throttling, and drop-rate optimization. I’ll ensure WAV compatibility, proper audio mapping, and reliable IVR flow with full DTMF capture stored against each lead. Press 9 routing to INGROUP, Press 0 status updates, and multi-level logic can be implemented cleanly. For Zoho CRM, I can handle secure API integration, field mapping (product selection, interest status, negotiation flags), activity logging, and real-time updates. Reporting will include DTMF key summaries, product-wise stats, retry logs, transfer reports, and CSV export. SSL setup with Let’s Encrypt can also be configured if required. I focus on clean dialplan logic and stable deployments, not quick fixes. Documentation, SQL changes (if any), testing, and knowledge transfer will be included. Happy to review your current setup and outline the implementation plan. Best, Abhishek