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SALES CRM REQUIREMENT DOCUMENT Company Profile: We are a PEB (Pre-Engineered Building) manufacturing company. We are planning to implement Zoho CRM primarily for our sales department to manage leads, inquiries, follow-ups, activities, and reporting. Team Structure: • Sales Executive/ CRM Administrator – 1 User • Sales Executive – 2 Users (Hiring in Progress) • Director / Management Dashboard – 1 User Total Expected Users: 4 Current Sales Process: 1. Business Development Activities Our sales team generates business through: • Cold Calling •Field Visits (Architect, Consultant, Engineer, civil contractor) •Site Visits •Google Research •LinkedIn Research •Networking and References 2. Lead Management When a prospect shows interest, the lead should be created in CRM. Lead Sources: •Cold Calling •Field Visit (Architect, Consultant, Engineer, civil contractor) •Site Visit •Google Research •LinkedIn Research •Reference •Direct Inquiry Lead Stages: Lead Created • Basic details entered (Name, Company, Contact, Email, Address, Source) Follow-up • Prospect contacted and ongoing discussions. Meeting Scheduled • Physical meeting/site meeting planned. Meeting Done • Meeting completed. Inquiry Received • Client sends requirement, drawings, BOQ, or requests quotation. Lost / Not Interested • Lead closed without opportunity Inquiry Stages: • Inquiry Received • Sent for Estimation • Quotation Sent • Follow-up • Negotiation • Order Won • Order Lost 4. Activity Management Sales team should be able to record: • Meetings • Site Visits • Follow-ups • Tasks • Calls • Notes • Client Discussions 5. Document Management CRM should allow storage of: • Quotations • Drawings • BOQs • Site Photographs • Client Documents • Other Project-Related Files All documents should remain linked to the respective lead or inquiry record. 6. Calendar & Task Management Required Features: • Daily To-Do List • Follow-up Reminders • Meeting Scheduling • Site Visit Scheduling • Activity Calendar • Overdue Follow-up Alerts 7. Reporting & Dashboards Management Dashboard Requirements: Lead Reports: • Number of qualified leads generated • Lead source-wise report • Lead owner-wise report Activity Reports: • Meetings conducted • Site visits conducted • Follow-ups completed • Pending activities Inquiry Reports: • Number of inquiries received • Inquiry source-wise report • Inquiry owner-wise report Quotation Reports: • Quotations submitted • Quotations under negotiation Sales Reports: • Orders won • Orders lost • Conversion ratio • Salesperson performance 8. Weekly & Monthly Reporting Required: • Weekly performance reports • Monthly performance reports • Salesperson-wise performance tracking • Lead-to-inquiry conversion tracking • Inquiry-to-order conversion tracking 9. Automation Requirements Please demonstrate: • Automated task reminders • Follow-up reminders • Activity notifications • Scheduled management reports • Dashboard access for Director Key Objective: We need a CRM system that helps us: • Track qualified leads • Manage inquiries efficiently • Monitor salesperson activities • Store project-related documents • Improve follow-up management • Measure conversion and sales performance through dashboards and reports During the demo, kindly focus on demonstrating how Zoho CRM can be configured to support the above workflow.
Project ID: 40572036
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49 freelancers are bidding on average ₹33,003 INR for this job

Hi, I have carefully reviewed your Zoho CRM requirements for your PEB manufacturing business. With **8+ years of experience** in CRM customization, workflow automation, business process management, and web application development, I can configure Zoho CRM to match your complete sales process. I can implement custom modules, lead and inquiry pipelines, activity management, document storage, automated follow-up reminders, meeting scheduling, task management, role-based access, and management dashboards tailored to your workflow. All quotations, BOQs, drawings, site photos, and project documents will remain linked to their respective records for easy access. The CRM will include automated workflows for lead assignment, task reminders, follow-up notifications, scheduled weekly/monthly reports, and dashboards for Directors to monitor lead generation, salesperson performance, inquiry conversion, quotations, and order status in real time. My approach is to first understand your existing process, configure Zoho CRM accordingly, conduct end-to-end testing, and provide user training to ensure smooth adoption by your team. I'm available to start immediately and would be happy to demonstrate how Zoho CRM can be configured to support your complete sales workflow and future business growth.
₹30,000 INR in 7 days
7.9
7.9

Having over 8 years of experience in Full Stack Development, I am confident in my ability to build a top-notch Custom End-to-End CRM solution tailored specifically to your business needs. My extensive knowledge in API development and PHP will be instrumental in integrations and customization crucial for your project. Additionally, as a seasoned digital solutions expert, I have built and implemented projects similar to yours that successfully streamline diverse sales processes. Ever since I started utilizing modern technologies to build scalable, secure and user-friendly applications for businesses it has been nothing short of gratifying experiences. As your partner on this project,it's my utmost priority to realize your vision for your Pre-Engineered Building manufacturing company by developing an organized, all-inclusive tracking system that keeps tabs on leads, inquiries, activities and reports while providing clear picture of sales performance through automation,dashboards and reports. Let's join hands transform this dream into reality providing long-term support outfitting your requirements as they evolve.I strongly believe in making technology work best for you. And with me on board,you will remain an active participant at every stage as we move ahead together scaling up your business using modern technological tools available at our disposal.I look forward to our collaboration!
₹35,000 INR in 7 days
6.4
6.4

I can help set up your Zoho CRM to manage leads and inquiries effectively. My first step will be to outline the lead management process and confirm the specific stages you want to implement. Based in Toronto, I work quickly and ensure I'm available for any questions or updates throughout the project.
₹12,500 INR in 3 days
6.5
6.5

With my extensive experience as a PHP professional, I am confident that I can deliver exactly what you're looking for in a CRM. My understanding of both Laravel and WordPress will enable me to tailor a solution that perfectly aligns with your unique business needs. Ease of use, reliability, and scalability are paramount to any CRM implementation, and my 20+ years of experience ensure these key factors won't be overlooked. I've developed a profound understanding of the backend processes - from streamlining workflows to seamless API integrations - which is crucial in a project like yours. The automation requirements you outlined such as task reminders, report generation, and notifications are also areas where my skills flourish. Whether it is creating insightful dashboards for performance evaluations or implementing calendar features that keep your team on track, I can do it all. Not only do I bring technical expertise to the table but also a deep understanding of businesses' long-term goals. My aim is not just to fix issues but cultivate solutions that stand the test of time. Businesses are dynamic and require systems that can adapt seamlessly to change. Hence, by choosing me for this project, you are opting for an expert who prioritizes clean code, stability, and ongoing support beyond the initial implementation period. Are you ready to discuss how we can take your sales operations to the next level?
₹18,000 INR in 15 days
5.8
5.8

✋ Hi there. I can configure Zoho CRM for your PEB company with lead stages, inquiry management, activity tracking, and automated reporting. ✔️ I have extensive experience setting up Zoho CRM for manufacturing and sales teams, having recently delivered a similar configuration for a building materials company. I will develop this by implementing your lead and inquiry stage workflows, setting up activity management for meetings and site visits, creating custom dashboards for management reporting, adding document storage for quotes and drawings, configuring task and follow-up automation, and building the weekly and monthly performance reports. Please click the 'Chat' button to start our valuable conversation. Looking forward to collaborating with you! Best regards, Mykhaylo
₹25,000 INR in 7 days
5.4
5.4

As a seasoned software developer and founder of Solves Inn, I have spent years honing my skills in building customized CRM systems - and that's exactly what you need. The extensive sales process requirements you've listed are not new to me; in fact, I've encountered and successfully integrated similar functionalities to numerous CRMs for my clients. Using technologies such as PHP, SQL, and n8n, we can automate your tasks, follow-ups, notifications, and reporting systems precisely as you need. Having streamlined processes and synced systems is paramount when it comes to managing customer data effectively, and I assure that Solves Inn can provide just that. Lastly, implement Zoho CRM for maximum utilization while keeping in mind your business model and future growth strategies. Partnering with you will not be one-off project but about long-term commitment to delivering exceptional softwares. With us on board, expect reliability, scalability, and synergy between our teams targeting a shared goal: optimizing your sales processes for improved conversions. Don't hesitate; let's transform your business together!
₹25,000 INR in 5 days
5.2
5.2

Having worked on numerous CRM projects over the past 7 years, I can confidently say that I have the expertise and problem-solving skills to deliver a tailor-made CRM system for your sales team. My proficiency in a wide range of programming languages and frameworks like Node.js, React.js, and Laravel, coupled with my deep understanding of databases (MySQL, SQL Server, SQLite), would be invaluable in building a robust and efficient CRM solution for your unique business needs. Understanding the intricacies of your current sales process has already given me a head start in devising an effective plan for implementing Zoho CRM for you. From lead management and inquiry stages to activity and document management, right up to reporting, I will craft a CRM system that not only meets but exceeds your requirements. I aim to automate tasks and reminders to enhance your team’s productivity while providing you with the necessary insights through management reports and meaningful dashboards. No project is complete without regular communication and reporting. As a dedicated professional, you can trust me to provide weekly and monthly performance reports, and ensure smooth access for the Director through automated dashboard. My top priority is always client satisfaction which involves not only meeting your expectations but also keeping you closely involved throughout the project life cycle.
₹12,500 INR in 7 days
6.2
6.2

Hi, I reviewed your project: Custom End-to-End CRM Build. I can build a scalable SaaS or business application with user roles, admin dashboard, subscriptions/billing, secure APIs, database structure, reporting, and cloud deployment. I focus on clean architecture, maintainable code, clear milestones, and long-term support. Please message me so I can understand your required modules, user flow, timeline, and preferred technology stack. Portfolio: https://www.freelancer.com/u/irfanui Regards, Mohammad 4th Dimension Partners
₹37,500 INR in 33 days
3.7
3.7

Your requirement is much more than a simple CRM setup — the main challenge is translating your complete sales workflow into a structured and trackable process inside Zoho CRM, while keeping it practical for daily usage by the sales team and management. I can configure the CRM structure covering lead lifecycle, inquiry stages, activity tracking, task management, reminders, dashboards, and document association exactly around the workflow you described. The implementation would include: - Custom modules, fields, and stage pipelines for Leads and Inquiries - Automated follow-up reminders, overdue alerts, scheduled tasks, and activity notifications - Management dashboards with conversion metrics, sales performance, inquiry tracking, and activity reporting - Document management linked to each lead/inquiry record - Calendar and meeting/site visit scheduling - Weekly and monthly automated reporting - Role-based access for sales users and management visibility I would also optimize the setup to keep data entry simple for the sales team while ensuring reliable reporting accuracy for management. The delivery can be completed in phases: CRM structure setup, automation configuration, dashboards/reports, testing, and final walkthrough/demo. I can also provide recommendations for future scalability if you later expand the sales team or integrate quotation/ERP processes. Estimated timeline: 7 days for the initial production-ready setup and validation.
₹36,688.59 INR in 7 days
3.7
3.7

Hello, I can configure Zoho CRM to match your complete PEB sales workflow, from lead generation through inquiry management, quotation tracking, and order conversion. What I'll deliver: Custom Lead, Inquiry, Quotation, and Order pipelines Custom modules, fields, layouts, and document management Task, meeting, site visit, follow-up, and calendar automation Deluge workflows for reminders, notifications, and scheduled reports Management dashboards with lead, inquiry, quotation, sales, and conversion analytics Weekly/monthly performance reports and Director dashboard access I have experience customizing Zoho CRM, Deluge scripting, workflow automation, dashboards, and API integrations, and can configure a scalable CRM tailored to your manufacturing sales process. Best regards, Somender Singh
₹35,500 INR in 7 days
3.1
3.1

Hello, With 13+ years of experience in Zoho CRM implementation and business process automation, I can configure a complete sales CRM tailored for your PEB manufacturing workflow, including lead and inquiry management, activity tracking, document management, automated reminders, approval workflows, dashboards, and management reports. I'll customize Zoho CRM to match your sales process, provide role-based access for your team, automate follow-ups and reporting, and deliver a scalable solution with complete documentation and user training. Thank you!
₹25,000 INR in 7 days
2.9
2.9

Hello, I can configure Zoho CRM to match your complete sales workflow for your PEB manufacturing business. Based on your requirement document, I understand that you need a structured CRM solution that enables your sales team to manage leads, inquiries, activities, documents, and reporting while providing management with real-time dashboards. The solution will include: • Lead management with custom stages and lead sources • Inquiry pipeline from estimation to order closure • Activity tracking for meetings, calls, follow-ups, site visits, tasks, and notes • Document management linked to leads and inquiries • Calendar integration with reminders and overdue follow-up alerts • Workflow automation for task creation, follow-up reminders, notifications, and scheduled reports • Management dashboards showing lead generation, inquiries, quotations, conversion ratios, sales performance, and salesperson-wise KPIs • Weekly and monthly performance reporting • User roles and permissions for Sales Executives, CRM Administrator, and Director • End-to-end testing, deployment, and live demonstration I will configure the CRM according to your existing sales process while keeping it scalable for future growth. I will also provide a walkthrough so your team can start using the system efficiently from day one. I look forward to discussing your requirements and demonstrating how Zoho CRM can be configured to support your workflow effectively. Thank you.
₹30,000 INR in 12 days
2.8
2.8

Hi, I can build a custom end-to-end CRM tailored to your business, with workflow automation, customer management, reporting, and seamless integrations. Ready to start immediately. Regards, **Acute Tech Solutions**
₹25,000 INR in 7 days
1.9
1.9

Hi With 5+ years of Zoho CRM implementation experience and 8+ years in business application development I'm confident I can configure Zoho CRM to match your complete PEB sales workflow. I have implemented CRM solutions with custom lead pipelines sales automation dashboards document management workflow rules and management reporting. My approach is to configure Zoho using standard features wherever possible so the system remains scalable easy to maintain and cost effective. Timeline: 7-10 days Deliverables: Zoho CRM configuration for your complete sales process Lead Inquiry and Quotation pipeline setup Roles profiles dashboards and management reports Workflow automation for reminders notifications and scheduled reports Document management and activity tracking User training and implementation documentation Approach: Requirement analysis and workflow mapping CRM configuration and automation User acceptance testing Training and Go Live support Let's schedule a discussion to review your sales process and I can also demonstrate how Zoho CRM will support each stage from lead generation to order closure. Regards Shubham Mishra
₹25,000 INR in 7 days
1.3
1.3

I have configured Zoho CRM before, so mapping your lead and inquiry stages, source tracking, and dashboards into Zoho's structure is straightforward for me. I would set up your pipeline exactly as described: Lead stages from Created through Meeting Done and Inquiry Received, then a separate Inquiry pipeline from Estimation through Order Won/Lost, with source fields for Cold Calling, Field Visit, Site Visit, and the rest. Activities, meetings, site visits, follow-ups, and calls would be logged against each record, with documents like quotations, BOQs, and site photos attached directly to the lead or inquiry. For automation, I would configure follow-up reminders, overdue alerts, and scheduled report notifications, plus role-based dashboards so your Director sees performance summaries while Sales Executives see their own pipeline. Reports would cover source-wise and owner-wise breakdowns for leads, inquiries, and quotations, along with conversion ratios and weekly/monthly performance tracking. Ready to start with a working demo showing your exact lead-to-order flow configured in Zoho.
₹25,000 INR in 7 days
1.2
1.2

I draw on three-plus years in delivering top-tier digital solutions for businesses of varying backgrounds, including SMEs like your PEB manufacturing company. Our core expertise lies in Custom Software Development, Web and Mobile Application Development, ERP & CRM Solutions, Business Process Automation, and Data Analytics – all skills that align with your crucial needs for streamlined sales management. On the technology front, beyond just offering industry-standard PHP and SQL knowledge, we have experience implementing and configuring complex CRM solutions such as Zoho CRM – the very platform you're interested in. Additionally, our automation skills would be invaluable for tasks such as reminders and notifications, which are part of your project requirements. This expertise can improve your follow-up management and overall efficiency while ensuring crucial time-sensitive activities aren't missed.
₹22,000 INR in 8 days
1.0
1.0

Hi, I have strong experience configuring Zoho CRM for sales-driven businesses and can set up your full workflow: lead stages (Created to Lost), inquiry pipeline (Received to Order Won/Lost), and lead sources mapped to your process. I'll configure document linking for quotations, drawings, BOQs, and site photos, plus calendar/task management with follow-up reminders and overdue alerts. I'll build management dashboards covering lead, activity, inquiry, and sales reports with source-wise and owner-wise breakdowns, along with weekly/monthly performance tracking and conversion ratios. Automation for reminders, notifications, and scheduled reports included. I'd be happy to demo this configuration live. Let's connect!
₹20,000 INR in 2 days
0.0
0.0

My name is Muhammad and I have been building and designing using my PHP expertise for over 6 years. Tasked with the challenge of architecting your customer relationship management (CRM) system, I propose developing a dynamic and intuitive solution that fulfills all your sales process requirements. Your team needs a CRM system to handle various lead sources, such as cold calling, field visits, Google Reseach and LinkedIn research. I will tailor Zoho CRM to enable these sources to seamlessly convert into valuable leads for your business. My proficiency in backend and API development will ensure your CRM application is clean, robust and well-documented so that none of your important data gets missed or lost. In addition, Zoho's automation capabilities; automated task reminders, follow-up reminders, activity notifications as well as scheduled management reports align perfectly with your requirement for a user-friendly way to track and manage inquiries, meetings, site visits, follow-ups and sales tasks. I'm confident that alongside Zoho's extensive features my strong architectural mindset will result in a powerful CRM solution for you! Overall, with my experience with both implementing CRMs and building SaaS products from idea inception to long-term scaling, I offer a comprehensive skillset that allows me to meet every technological need on your project journey.
₹25,000 INR in 7 days
0.0
0.0

As we can see from your project description, a crucial part of streamlining your sales process revolves around intelligently automated task reminders, follow-up tracking, and notification systems. My name is Libni and I excel in developing backend systems that perform consistently under all loads, which is essential for the effective functioning of your CRM. With my expertise in building REST, GraphQL, gRPC APIs, I can build efficient systems to ensure prompt task reminders and follow-up notifications, keeping everything on track. Not only can I optimize API development but as an AI systems engineer, I have profound experience deploying intelligent technologies to elevate this sector. To cater to your needs for accurate reporting and dashboard access for directors, I'll craft meticulously engineered solutions with stable API contracts and clear service boundaries that enhance auditability and fault tolerance. Furthermore, my skills in automation are a perfect fit for your requirement of scheduled management reports and other automated features which will significantly reduce the workload of your sales team while increasing productivity. In short, I am not just committed to delivering a customer relationship management system that covers all your needs comprehensively but also integrated greater automation to improve efficiency for all-economic significant tasks. Let's optimize your work process together!
₹16,000 INR in 8 days
0.0
0.0

Thank you for considering Eternitech for your custom CRM build project. With over 20 years of experience and a robust team of 100+ developers, we can deliver a sophisticated, budget-optimized Zoho CRM solution tailored to your sales department's unique needs. We specialize in PHP, SQL, CRM, and sales management, ensuring a seamless integration with your existing systems. Given the complexities involved in developing a comprehensive CRM, our timeline estimate for this project is approximately 8-12 weeks, depending on the detailed requirements and any adjustments to scope. We recommend scheduling a consultation to discuss your specific business objectives and ensure alignment on all aspects of the project.
₹25,000 INR in 7 days
0.0
0.0

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