Hình đại diện của AbdelrahmanTw
Cờ của Egypt Cairo, Egypt
Làm thành viên từ 14 tháng 10, 2018
0 Đề xuất


Trực tuyến Ngoại tuyến
I'm here to excel at whatever i do and do every job with excellence and honesty. I'm a very passionate person and work is essential to me. I have a total of 6 years work experience, started as a customer service representative for Telecommunication company UK Campaign for a year and a half, I have then moved on to start as a telemarketing agent for a housing company in contact with companies in the US & Canada who are attending exhibitions to secure their hotel accommodations for lower prices, i have worked my way up to be a telemarketing manager in 3 years. As of Freelancing i do have a 5 months experience in both real estate & shipping. My 6 year journey has been very passionate, I have learned a lot and i'm very thankful for every step i have taken. Being a customer service representative can teach a person a lot and transitioning into the sales world was just great! I do have access to make and receive calls to and from the US and Canada.
$15 USD/hr
5 nhận xét
  • 80%Công việc đã Hoàn thành
  • 100%Đúng ngân sách
  • 100%Đúng hạn
  • N/ATỉ lệ thuê lại


Các nhận xét gần đây

Trải nghiệm

Telemarketing Manager

Aug 2014 - Dec 2018 (4 years)

• Closing deals for multiple sales agents. • Deal with customer complaints, analyze budgets, and determine ways to streamline and improve the sales process. • Handling outbound and inbound calls (from start to deal closing). Following up with prospective and existing clients. • Making outbound and inbound calls dealing with marketing coordinators in US and Canada to offer housing for Trade Shows and Conferences they would be exhibiting at.

Customer Service Representative

Dec 2012 - May 2014 (1 year)

• Handling customer queries related to billing and collaborating with other departments to resolve possible issues. • Build a good rapport with clients. • Respond promptly to customer inquiries. • Handle and resolve customer complains. • Obtain and evaluate all relevant information to handle customer and service inquiries. • Handle customer complaints, provide appropriate solutions. • Dealing with CSM Crystal Operating System.

Giáo dục

Bachelor's Degree in Language & Translation

2012 - 2016 (4 years)

Bằng Cấp

Advanced level reached and completed (Conversation Course) (2010)

British Council

Chứng nhận

  • US English Level 1

Xác minh

  • Đã kết nối với Facebook
  • Freelancer ưa thích
  • Thanh toán đã được xác minh
  • Đã xác nhận qua điện thoại
  • Đã xác thực danh tính
  • Email đã được xác minh

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