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Sales & Admin OfficerMar 2016
Greeting and catering to all the needs of walk-in customers, providing automobile insight on the various models displayed in the dealership and negotiating with the manager for best prices in order to successfully close deals. Handling existing and top priority long term relationship customers with requirements to their business needs Supervised teams appointed for the maintenance of automobile cleanliness and showroom appearance to ensure maximum customer satisfaction and cleanliness.
Sales & Admin OfficerMar 2014 - Mar 2016 (2 years)
Primary Responsibilities were to cater to the needs and information of automobiles to walk-in customers. Maintained a Company Facebook Page to propagate awareness of the dealership and periodically updated it with images of new automobiles that arrive in the dealership with their options and specs. Handled Admin functions as and when required to ensure smooth uninterrupted process flows.
Data Entry and System ManagementMay 2013 - Jan 2014 (8 months)
Ensured smooth operations in the Mobile Re-registration Project. Liaised with Sales Managers to verify the validity and availability of all required documentation pertaining to their respective clients (Enterprises), prior to commencing with the registration procedure. Re-registering all the fixed and mobile services in the System with caution and accuracy to provide better information retrieval from the System to the sales managers from their end.
Junior Executive AssistantAug 2011 - Oct 2012 (1 year)
Amana Bank Limited (Formerly Amana Investments Limited) is the only Licensed Islamic Commercial Bank in Sri Lanka. Having embracing the industry back in 1997, Amana Bank has now Spanned to several Districts with branches amounting to 14 Island wide, offering financial solutions totally within the Islamic Shariah boundaries. Responsibilities: Customer Service: * Attending to customer queries. * Opening of new accounts. * Updating daily accou
Quality EvaluatorOct 2009 - Oct 2010 (1 year)
Providence Business Solutions (Pvt) Ltd is a Customer Service Company being in business for the past Six Years. They also operate a BPO (Business Process Outsourcing) sector collaborating with American companies and acting as their Contact center Department I have been in business with them as a Quality Evaluator for a year and my key role was the evaluation of the quality standards of the Contact Center Executives in terms of; * Greeting * Salutation * BPO
International Diploma in Computer Studies2007 - 2008 (1 year)
International Advanced Diploma in Computing2009 - 2010 (1 year)
Diploma in Islamic Banking2011 - 2011 (1 month)
BTEC Diploma in Information & Communication Technology2006 - 2007 (1 year)
Các xuất bản
Alpha Pharmaceuticals HR System
An automated Human Resources System developed to solve certain issues in their current system. The system covered aspects such as Employee Sign in and Sign out, Salary calculations (For part time Employees), monthly and weekly report generation and payroll. The primary idea behind the development of this System was to reduce the usage of paper to a minimum, improve efficiency and time consumption, to ensure accuracy and to computer generate reports.