Award winning customer sales/service team
International Contact Solutions
No contracts to start •No setup fee•Customize your campaign
Good Day and Happy New Year,
If you have a routine business process that you are considering outsourcing to another company, or a process that would be improved by our BPO call center expertise, we encourage you to contact us anytime.
We are willing to beat any other service provider offers as long as it is profitable for all parties involved.
I would like to introduce our company, (International Contact Solutions), which has been in the business of providing business solutions that are designed based on your organizational needs for the past several years.
We have a well-established track record and our services have always met customer satisfaction.
We offer high quality service at a very competitive rate and have never been known to compromise on the quality of our service.
Please see below for some of our service.
Whatever your customer relations goals are: quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, CICS has the people with the expertise to professionally service those needs.
Our innovative BPO call center solutions transform and improve business processes, creating value, reducing costs, and generating new sources of competitive advantage.
call center solutions include:
Appointment scheduling
Appointment reminders
Order taking and order support services
Payment processing and billing support
Employee call-off lines
Work assignment lines
New customer/member enrollment
Claims processing
Receptionist services and call routing
Field service dispatching
Beyond the BPO call center solutions listed above, CICS is capable of providing 100% customizable services, designed specifically for the needs of your business. If you have a routine business process that you are considering outsourcing to another company, or a process that would be improved by our BPO call center expertise, we encourage you to contact us anytime.
Inbound call center services
800 answering services
Phone answering services
Up-selling & cross-selling services
Claims processing services
Product information request services
Order taking services
Online customer support services
Directory inquiry services
Payment collection services
Charge back handling services
Real-time inventory status services
Ticketing sales subscription services
Rebate processing services
Insurance claims processing services
Product recall management services
Registration of event and trade show participants and prospects services
Warranty registration services
Job dispatch services
Billing queries services
Sales closure services
Subscription services
Order entry services
Inbound sales
Answering services
Scheduling sales demos services
Event scheduling services
In addition to these services, our agents can be trained to provide any other inbound call center service that you might require
Here is to our success in 2012
Respectfully,
JESSIE LACABA
FOUNDER/OWNER
jessieacaba at internationalcontactsolutions
com