Marilyn A.

I have been freelancing for over three years now. In the past, I worked in the Business Process Outsourcing (BPO) industry for six years. Here are some of the skills I have acquired: Outbound Sales and Admin Management Operations Process Management Lead Generation (Company/Web Research, Leads Scraping, Prospecting, Email List Build-up) Virtual Admin Assistance (Linked, Executive, and General VA/Ad hoc Support) Transcription (English and Accented) Data Entry Customer Service/Technical Support (Escalations, Voice (Inbound), Non-voice (Email, Chat)