Hình đại diện của REGamer1998
@REGamer1998
Cờ của Philippines San Mateo, Philippines
Làm thành viên từ 10 tháng 7, 2019
0 Đề xuất

REGamer1998

Trực tuyến Ngoại tuyến
Data Encoding with a typing speed of 110 wpm at 98% accuracy, Cruise Specialist, Team and Floor Operations Supervision, Communications Assistant, Customer Service, Computer (desktop and laptop) Software/Hardware Maintenance and Repair, Computer Sales and Service, Cell Phone Repair, Bowling Instructor (part-time).
$9 USD/hr
0 nhận xét
0.0
  • N/ACông việc đã Hoàn thành
  • N/AĐúng ngân sách
  • N/AĐúng hạn
  • N/ATỉ lệ thuê lại

Portfolio

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Trải nghiệm

Cruise Specialist/Reservations Agent - Live Chat

Dec 2014 - Feb 2019 (4 years)

Provides information about the cruise and the most appropriate package according to the guests' needs. Assists guests on creating, amending and payment processing with their bookings. Servicing general client requests and inquiries, including auxiliary reservations needs and client issues as they arise.

IP Relay Operator/Communications Assistant

Aug 2012

Provides service for the deaf, hard of hearing and speech disabled, specially trained to relay conversations between text and voice telephone users. One of the key factors for the job is to be able to type 55-65 wpm at 98% accuracy and able to type messages verbatim.

Team Lead – Account Security Department

May 2009 - Jun 2010 (1 year)

Monitors floor-wide operations and activities on a daily basis. Reports are always submitted real-time. These may vary from technical issues, escalation calls, production related tasks such as live contacts from customers, attendance issues, company policies and issuance of sanctions to agents by means of coaching and feedback. We always make sure that we meet the client’s expectations and goals to maximize productivity.

Account Security Specialist

Oct 2008 - May 2009 (7 months)

Account Takeover (ATO) Department deals with eBay accounts that were taken over by third parties or fraudulent individuals. Our goal is to filter these individuals by soft and hard verification protocols and restore eBay members’ accounts. We also provide education on how to secure members’ accounts and on how to take necessary action on future intrusions.

IP Relay Operator

May 2005 - Aug 2008 (3 years)

Provides service for the deaf, hard of hearing and speech disabled, specially trained to relay conversations between text and voice telephone users. One of the key factors for the job is to be able to type 55-65 wpm at 98% accuracy and able to type messages verbatim.

Giáo dục

B. S. Computer Science

1994 - 2001 (7 years)

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