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Administration and Documentation SupervisorMay 2009 - Dec 2018 (9 years)
Track and follow up on all pending and important issues. Provide secretarial support to the Department Manager. Follow up and direct incoming mails to the concerned parties to take the action needed. Perform a variety of typing duties including standard letters, reports, forms and emails. Greet visitors and callers, handles their inquiries and directs them to the appropriate persons according to their needs. Communicate clearly and concisely, both orally and in writing.
Showroom ManagerMay 2007 - Mar 2009 (1 year)
Achieve the target through a team of Sales representatives. Optimize and control operation expenses. Build good rapport with the customers in the market. Monitor the sales and the products stock regularly. Prepare a monthly sales and stock status report.
Data Entry and IT help-deskOct 2006 - Apr 2017 (10 years)
Implement the purchasing requisitions and purchasing orders on the company access system. Verify and correct data which coming from all branches where necessary. Provide technical support for queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Guide users through problem-solving process. Install, modify, and repair computer hardware and software. Resolve problems by running diagnostic programs.
B.Sc.2002 - 2006 (4 years)
Academic IELTS (2017)idp organization
Academic IELTS Test Overall score: 6.5 Avenue: The American University in Cairo
Executive Secretary (2010)The American Chamber of Commerce in Egypt
Training course to be qualified to work as an Executive Secretary.
General English (2010)AMIDEAST
General English Course Levels: 9 and 10
Professional Secretary (2009)The American Chamber of Commerce in Egypt
Training course to be qualified to work as a Professional Secretary
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