Administrative and Customer Service Representative
Are you looking for a trusted Virtual Assistant to help you gain more time back within your business?
In short, why me?
✔️Top Tier Communication
✔️5 Years in Customer Service
I am a confident and motivated person who loves a challenge. Being both adaptable and dedicated enables me to work well as an individual, who also enjoys engaging within a team. My passion is communicating with customers, and building a professional rapport to ensure I deliver value to the best of my ability.
Software I excel in;
-Email marketing - Mail Chimp
-Social Media - LinkedIn, Facebook, Instagram, Twitter, TikTok, YouTube,
Administrative VA Services
-General admin tasks
-Managing Social Media Engagement
Other adhoc experience
-Video editing for Instagram Reels and TikTok
-Social Media Management (LinkedIn and Instagram)
-Research for clients
If you require any examples of my work, I am happy to provide!
Looking for a confident and friendly individual to help your day-to-day work? Get in touch.
Unfortunately the project was not completed, so it's hard to say anything about the quality of work. I appreciate his effort to work on this project and realize sometimes things just don't go according to plan.
I recently had the pleasure of working with Stephen, and I am beyond impressed with his professionalism, efficiency, and attention to detail.
He quickly grasped the requirements of the project and he responded promptly and courteously to all my inquiries and concerns.
Hiring him was a brilliant decision, as he genuinely exceeded my expectations and I will undoubtedly seek his services again.
In my current role as a Customer Service Representative at Edgar Almanzar - State Farm Insurance Agency, I excel in diverse customer service tasks. I utilize essential software professionally, ensuring seamless client communication. My expertise in health, home, and auto insurance significantly contributes to our team's success and organizational goals while taking and making calls for customer assistance.
TMR Investing, LLC
thg 4 2019 - thg 1 2021 (1 năm, 9 tháng)
During my tenure as an Acquisition Representative for this amazing Las Vegas, NV based Real Estate Company, I conducted thorough property research, managed owner data in our lead system, and negotiated acquisitions on behalf of the company. I also ensured a high level of professionalism while maintaining records of all interactions with property owners.
Ibok Law Firm
thg 1 2018 - thg 3 2019 (1 năm, 2 tháng)
- Lead generation
- Data entry
- Google sheet