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EXPLORE
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$1 USD / Hour
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Philippines (8:55 AM)
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Joined on November 23, 2009
$1 USD / Hour
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I want to impart my knowledge and skills to my client by giving an excellent output. I want to help the clients to make their lives easy by giving my effort to the tasks that will be given to me. I will make sure that all the tasks will be done before the contract ended. I have been in a call center industry for almost 4 years now. Being a call center agent you need to have a good listening skill and communication. In line with this, my decision making improved especially in the customers concern.
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Experience
Warranty Support Specialist
Mar, 2010 - Present
•
16 years, 4 months
SYKES Asia Inc.
Mar, 2010 - Present
•
16 years, 4 months
Sykes Asia Inc. is the recognized pioneer outsourced BPO in the Philippines. Sykes has more than 150 accounts worlwide. As per my account, we cater APAC customers that is asking for a warranty for their computer parts such as CPU and Motherboards.
Mar, 2010 - Present
•
16 years, 4 months
Shift Supervisor
Mar, 2008 - Nov, 2009
•
1 year, 8 months
Bronco.ph Corp.
Mar, 2008 - Nov, 2009
•
1 year, 8 months
Bronco.ph is the pioneer outsourced BPO in the Philippines to cater drive-thru customers of Jack in the Box. The BPO has a software that allows us to talk with the customers for their orders and we will forward it to the kitchen directly. The restaurant is an US based. We cater almost 100 branches of it. The main purpose of the company was to have a happy customers in the world.
Mar, 2008 - Nov, 2009
•
1 year, 8 months
ESL Teacher
Dec, 2007 - Feb, 2008
•
2 months
ECCLUS Language Center
Dec, 2007 - Feb, 2008
•
2 months
ECCLUS Language Center is an Academy that serves Korean students that wants to learn the English as their second Language. We are teaching them the proper way to speak the language and also the proper way to write it.
Dec, 2007 - Feb, 2008
•
2 months
Education
Far Eastern University
2002 - 2006
•
4 years
BS in Nursing
Philippines
2002 - 2006
•
4 years
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