EXPLORE


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$25 USD / Hour
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Dominican Republic (9:16 PM)
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Joined on March 19, 2010
$25 USD / Hour
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High experience implanting Open Source VOIP System based on Asterisk About 10 years experience in Call Center Technologies department from technical support, developer, network-voip specialist and IT Manager Strong knowledge of Linux CLI and PHP-Mysql Programming Experience developing complex IVR interacting with databases and text to speech SKILLS VOIP Asterisk Fast learner Predictive Dialer Vicidial Skilled in HTML, HTTP and IP Expert PHP and Mysql Skilled in TCP/IP and WAN Database design Network Infrastructure Windows and Linux VOIP Server Hardware Configuration Network maintenance Server Software Installation Excellent diagnostic skills Gateway Setup Testing Management Site Deployment Knowledge Workstation Software Installation Phone Deployment Training These are my key words Asterisk, VOIP, Elastix, Linux, PHP, Mysql, Apache, Vicidial, Call Center, Support, Trouble Shooting, Programming
Verifications
Voice Call Blaster System
Voice Call Blaster System
No reviews to see here!
Experience
Asterisk VOIP Integrator
Feb, 2009 - Present
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17 years, 5 months
Aiatek SRL
Feb, 2009 - Present
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17 years, 5 months
In charged of the deployment of the VOIP telephony, such Pbx, Call Center Solution, Custom IVR included WAN interconnexions, Support and Training. Actualmente responsable de los proyectos de telecomunicaciones, instalación y configuración de centrales telefónicas IP. También tenemos a nuestro cargo el desarrollo de IVR con integración a base de datos, text to speech, web services, etc.
Feb, 2009 - Present
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17 years, 5 months
IT Manager
Jan, 2005 - Feb, 2009
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4 years, 1 month
Vixicom
Jan, 2005 - Feb, 2009
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4 years, 1 month
This is a big call center with more the 800 seats, we have work with inbound, outbound, blended campaigns for DR, USA, Canada and Europe. We have worked with a lot of type of setup almost diferent in every case, i was in charge of setup the complete systems (voip, dataentry, billing, database, etc)
Jan, 2005 - Feb, 2009
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4 years, 1 month
Education
Universidad Autónoma de Santo Domingo
1997 - 2004
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7 years
Computer Scienc

Dominican Republic
1997 - 2004
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7 years
Qualifications
Xorcom Certification Training
2012
Xorcom University
The goal of the course is to introduce the Xorcom product range and the basic capabilities of the current version of CompletePBX, as well as teach some of the fundamentals of Linux administration. Complete PBX administrators and integrators, with advanced knowledge and skills to design IP telephony Implementations, create distributed dial plans for large organization and solve common problems
2012
Elastix Certified Engineer
2011
Palo Santo
Elastix administrators and integrators, with advanced knowledge and skills to design IP telephony Implementations, create distributed dial plans for large organization and solve common problems.
2011
Publications
Hosted On Demand Telephone Survey System
Angel Geraldo
This is a hosted service where you can run a telephone survey in demand, is is very simple you just upload the sound files and setup the options, and you get a csv result file with the options selected. You are charged by a fix fee setup and on usage telecommunication minutes. You can buy this application too if you do this type of jobs very often. Check a video https://www.youtube.com/watch?v=QYv2vzIcPqI