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EXPLORE
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$12 USD / Hour
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Egypt (4:37 AM)
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Joined on June 24, 2010
$12 USD / Hour
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I help businesses and organizations solve challenges through clear analysis, practical recommendations, and professional business communication. My work focuses on business consulting and structured analysis to help clients make informed decisions. I also provide professional Arabic-English translation. My core services include: - Business consulting and advisory support - Business analysis and operational assessments - Arabic ↔ English translation - Professional writing I focus on delivering work that is: - Clear and business-focused - Practical and actionable - Professionally written and well-structured - Accurate and detail-oriented - Delivered with reliability and fast turnaround Whether you need business analysis, consulting support, or professional Arabic-English translation, I am committed to delivering high-quality work that meets your needs.
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Experience
Head of International Business Excellence
Jan, 2023 - Present
•
3 years, 5 months
ELARABY Group
Jan, 2023 - Present
•
3 years, 5 months
Lead international business excellence initiatives to support strategic objectives and improve organizational performance across overseas markets. Develop business strategies and operational plans aligned with company priorities. Design and optimize process flow maps, analyze operational challenges and root causes, and recommend practical solutions and corrective actions. Build and enhance work systems, lead project design and management, monitor implementation progress.
Cairo, Egypt
Jan, 2023 - Present
•
3 years, 5 months
ELARABY Group
Jan, 2016 - Dec, 2022
•
6 years, 11 months
Head of Customer Service Management Office
Oct, 2019 - Dec, 2022
•
3 years, 2 months
Led the Customer Service Management Office and oversaw day-to-day operations to support service quality and customer satisfaction. Coordinated with internal departments, monitored workflow, prepared reports, and followed up on key service priorities to ensure effective execution. Supported process improvement initiatives, maintained operational documentation, and provided practical recommendations to enhance customer service performance and overall efficiency.
Cairo, Egypt
Logistics Planning and Development Senior Manager
Jan, 2016 - Dec, 2019
•
3 years, 11 months
Led logistics planning and development activities to support operational efficiency and business objectives. Managed planning initiatives, monitored logistics workflows, coordinated with internal departments, and followed up on key priorities to ensure effective execution. Prepared reports, supported process improvement efforts, and provided practical recommendations to enhance logistics performance and operational planning.
Cairo, Egypt
Jan, 2016 - Dec, 2022
•
6 years, 11 months
ELARABY Group
Jun, 2004 - Dec, 2015
•
11 years, 6 months
Supply Chain Innovative Management Section Head
Sep, 2013 - Dec, 2015
•
2 years, 3 months
Led the Supply Chain Innovative Management section and supported initiatives aimed at improving supply chain processes and operational efficiency. Coordinated with internal departments, monitored workflow, prepared reports, and followed up on key operational priorities.
Quwsna, Egypt
Strategic Planning Technical Office Section Head
Aug, 2010 - Aug, 2013
•
3 years
Led the Strategic Planning Technical Office section and coordinated planning activities to support business objectives and operational priorities. Prepared reports and planning documents, followed up on strategic initiatives, monitored progress, and coordinated with internal departments to ensure effective execution. Supported management with structured analysis, documentation, and planning recommendations to improve workflow and decision-making.
Cairo, Egypt
Office Manager
Jun, 2004 - Sep, 2010
•
6 years, 3 months
Managed day-to-day office operations and administrative activities to ensure smooth workflow and efficient coordination. Organized schedules, maintained records and documentation, prepared internal reports, and supported communication between departments.
Quesna, Egypt
Jun, 2004 - Dec, 2015
•
11 years, 6 months
Education
Cairo University
2005 - 2009
•
4 years
Bachelor’s degree in English Language and Literature
Egypt
2005 - 2009
•
4 years
Industrial Technical Institute
1996 - 1998
•
2 years
Egypt
1996 - 1998
•
2 years
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