alirana

Prowess Tech Inc (Pvt.) is a high quality and customer centered BPO Company based in Pakistan. Prowess provides professional and efficient Technology Solutions and Consultancy, IT Enabled Services, IT Projects Management, and Outsourcing services that will increase your productivity and reduce your Total Costs of Operations helping you stay focused on business. Having physical presence in Pakistan with business associates in North America, we are a truly global resource, dedicated to bringing you the very best in technology management & business process outsourcing. We hear of people in the US constantly getting frustrated with their interaction with call centers in India and Pakistan. We hear again and again that they don't like the rote way their calls are handled, the inflexibility and often strong accents that are hard to understand. We do outsourcing for clients worldwide. What makes us different is that we do outsourcing for very visible big name clients because of our service. We always have an equity owner running the office 24 /7; that way, when there is an issue or a problem, an equity owner sets it right. It’s all about service. If you want a really big company, we are not the right choice for you. If you want the best service, and your job is not too big, we are the leading candidate to consider. We won't take a job if it is too large -- if we grow too big, we can't offer the type of personal service we're known for. We train our agents on: • Customer Service and Telephone Skills, • Americanization and Cultural Orientation, • Accent Reduction and • US Geography. We make and receive calls from the US, and people we speak with never know we are not calling from Within the US. We pride ourselves in delivering a committed, responsive and timely service to each of our clients. Our sense of commitment and believe in continuous improvement is leading us towards our business goals and creating a lasting relationships with our clients. At Prowess, we have a culture of polite and confident attitude. We present a great opportunity for companies to get serviced with highly skilled people, while offering a cost-effective solution. As a result of valuing their businesses; Prowess is a choice of Smart Entrepreneurs. Company established in 2009 in Lahore, Pakistan. We are an organization where open communication and solution focused philosophy is rooted into the culture from day one. Our Clients benefit from the transparency of their accounts and employees take pleasure in knowing that they are an integral part of an esteemed Organization. People just want to feel valued, so when they are honored; they excel.