• Basics in Accounting, Accounts Payable, Accounts Receivable, General Ledger, Project Costing, Inventory, Payroll and Financial Statements.
• Research - Investigated and analyzed client complaints to identify and resolve issues.
• Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
• Payroll Assistance - Assisted with payroll preparation and entered data into cumulative payroll document.
• Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
• Increased office organization by developing more efficient filing system and customer database protocols.