Hospitality and Tourism professional. I have an experience of Customer service, including phone conversations, email correspondence, chats and of course in personal contact.
Customer interaction and support is part of my profession for 15+ years now, starting with a travel-consultation in Thomas Cook, Russia and following through all of my career (Running my own travel agency, Guest Relations in MGM Grand Hotel, Hotel Manager in 3* Hotel in Austria).
Problem-solving, multitasking, customer care and relations, following up the issue to the result are one of my strongest qualities.
Good with software and fast to learn and adapt to any of it.
Looking for a position as VA, Customer Service or eMarketing