Hình đại diện của asgqaes
@asgqaes
Cờ của El Salvador Santa Ana, El Salvador
Làm thành viên từ 25 tháng 7, 2011
1 Đề xuất

asgqaes

Trực tuyến Ngoại tuyến
Executive Assistant. Customer service expert. Website Translator. Travel agent. Tech support agent. I am an Organized, Friendly, Creative person. I always pay Attention to Details, work great Under Pressure. Also, I am used to multitasking, I do have Flexibility, and I am used to handling changes with no problem. Effective Communication Skills through the 13 years I have been working in the Customer Service industry. I always think out of the box. In my experience, I did learn to manage customer service and excel at customer satisfaction, my main goal when dealing with clients is to provide the best resolution I can, as well I developed ways on building rapport and make the customer feel that I care about their situation.
$15 USD/hr
2 nhận xét
5.4
  • 100%Công việc đã Hoàn thành
  • 100%Đúng ngân sách
  • 100%Đúng hạn
  • 25%Tỉ lệ thuê lại

Portfolios

Các nhận xét gần đây

Trải nghiệm

Account Manager

Aug 2018 - Nov 2019 (1 year)

Sales Representative / Account Manager / Translator Translator for the Company’s documentation (English – Spanish). Creating Spanish subtitles for online Webinars (English – Spanish). Sales Representative. Trainer for new clients (Spanish). Perform online demos to prospect clients (English – Spanish). Online leads research. Web research.

SLAPmanager

Feb 2018 - Jul 2018 (5 months)

Providing training and customer service/tech support to new clients about a Business plan designed for Small Business Owners. QA to new features/bugs/issues.

Business Development Associate

Oct 2017

Product: Rental booking system based on Magento and Wordpress. Researching and prospecting new leads, performing demonstrations of the product. Providing customer support, training to new clients.

Freelance travel agent

Feb 2013 - Jun 2019 (6 years)

Helping clients to find the best vacation package online. Social media advertising: Facebook, Twitter, Instagram, LinkedIn. Health vacations offering.

Implementation Specialist

Jan 2011 - Aug 2016 (5 years)

Training new users, about a CRM designed for Mortgage companies. Providing customer service/tech support/admin tasks to our clients. Leads research for new clients. Realtors support about website provided. Data management provided to end-users. QA of new features, constant communication with developers.

Technical support specialist/Escalation specialist

Aug 2005 - Jun 2009 (3 years)

Providing tech support/customer service to end-users, IT, SMB clients.

Chứng nhận

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