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Sales Admin AssistantMay 2019
Move leads from old system to new web core (Leadsquared)
Virtual AssistantMay 2019
-Transferring orders from Magento to Sales Sheets -Preparing Packing list report -Checking client’s PI vs company’s record order -Printing of invoices
Company Concessionaire (Owner)Dec 2016 - Jul 2018 (1 year)
• Responsible for daily cash balance and paying daily expenses. • Order, organize and store all supplies for concession. • Review/revise concession menu and establish prices. • Maintain high sanitation/hygiene expectations that will meet or exceed standards; including dish washing, sweeping and washing floors, counters, cooking equipment and appliances. • Prepare and sell service food items to customers.
Customer Solutions OfficerJul 2013 - Nov 2016 (3 years)
• Simulates the role of Wireless Center Front Liner. • Records all transactions. • Forecasting and liquidation of stocks. • Takes full responsibility for relevant customer complaints, queries and request. • Process end-to-end handling of subscriber’s request.
Customer Assistance RepresentativeMar 2006 - Jan 2011 (4 years)
• Perform collection efforts through call outs: record collection efforts made for each account. • Initiate account maintenance by preparing and recording requests for reversals, payment transfers, card reactivation and blocking, updating cardholder information. • Process cardholder requests within customer turnaround time. • Endorses accounts for skip tracing and collection follow up. • Negotiate payment arrangement schemes with cardholders.
ATM AssistantAug 2005 - Jan 2006 (5 months)
• Cancelling, activating and changing credit limits of store cards of clients. • Making clearances for employees that filed their resignation.
Bachelor in Banking and Finance2001 - 2005 (4 years)
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