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Johana C.

@canasj

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Salesforce CRM | Pardot | Zapier VA

$8 USD / Hour

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Flag of

Philippines (9:01 AM)

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Joined on December 29, 2009

$8 USD / Hour

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I help businesses increase their revenues through customer database management, setting up campaigns, automation, and quality lead generation by using [login to view URL], Pardot for customer engagement journey, Zapier for automation, and Linkedin Sales Navigator for lead generation. So, that businesses not only increase their revenues but as well increase their productivity through automation, integration and process improvement.

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Experience

Salesforce Data Administrator

Feb, 2017 - Present

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9 years, 4 months

FST Media

Feb, 2017 - Present

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9 years, 4 months

*Supports Sales and Marketing Team for Salesforce.com management through reports generation, dashboard development, *Pardot integration, Zapier Automation and data mining using Linkedin Sales Navigator. *Increase and track productivity of Sales and Marketing team through Salesforce.com records and field customization request *Implementing system updates, profile and access management and creation. *Making sure that data are up-to-date by running dedupe and data cleansing

Feb, 2017 - Present

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9 years, 4 months

Data Analyst

Jan, 2012 - Present

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14 years, 6 months

US MNC - BPO (Health & Public Services)

Jan, 2012 - Present

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14 years, 6 months

o Perform data entry and research in various systems and tracking tools(i.e. Citrix, Saratoga IAvenue, IBM Rational Clear Quest, Microsoft Access Database, Sharepoint Site) o Analyze & process healthcare insurance policies base on client requirements and standard processes. o Works with Underwriter, Preparer and with Sales Team for clarification in any discrepancies in documents o Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess a

Jan, 2012 - Present

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14 years, 6 months

System Test Engineer

Dec, 2007 - May, 2008

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5 months

Lexmark Research & Development, Corp.

Dec, 2007 - May, 2008

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5 months

o Test software and firmware releases within the product development. o Configure necessary hardware setup and operating system environments as needed to accomplish assigned tests procedures, specifically on Windows operating system English and localization on different machines. o Reports test results and log problems and issues into the bug database using Clear Quest. o Monitors and updates bug reports as needed including bug report closure. o Completes assigned test-related tasks. o Uses automation

Dec, 2007 - May, 2008

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5 months

Education

Cebu Institute of Technology

2003 - 2007

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4 years

Computer Engineering

Flag of

Philippines

2003 - 2007

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4 years

Certifications

Basic Numeracy - Level 1

Basic Numeracy

US English - Level 1

US English

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