Gregarious H.

Overall IT experience of 10 year(s) and 6 month(s). 6+ years of overall exposure in 24 X 7 support with good exposure to ITIL process Expertise in Microsoft Technologies and extensive experience across different domains - Retail, E-Commerce, Hospitality, Quality, Telecom, Billing and Manufacturing. Delivered strong technical solutions that solve business problems with sound skill of infrastructure troubleshooting and always kept an eye on bottom line business benefit. Had offered a proven record of making outcome-based decisions that drive business process improvements and system-wide standardization. Managed both support and development project environments. Able to prioritize workload and staff in order to meet deadlines. Team Player with demonstrated ability to work in harmony with associates, management, internal and external customers. Effective communication skills-written and verbal extending to all lines of the organization. My exposure to key technologies like BizTalk server (2000, 2002, 2004, 2006), .Net framework 4.0, SQL 2008, ASP, ASP.NET, VB.NET, C#.NET, Payment Gateway, MVVM & MVC patterns, HTML 5.0, CSS3 etc. has added weightage to my profile and helped me throughout my career in improving better prospects both for self and the organization.