Hình đại diện của devonvaughn
Làm thành viên từ Ngày 12 tháng 04 năm 2007
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Trực tuyến Ngoại tuyến
Effective facilitator/coordinator/manager, experienced in creating, developing, implementing, and delivering desired results–-from program management to special projects completion. Diverse background and communications expertise supports managers in promoting change initiatives and culture building activities. I will make a difference for your organization and your clients. SELECTED ACHIEVEMENTS Facilitated, developed and delivered new process documentation at NASA’s Jet Propulsion Laboratory (JPL) for 34 systems engineering processes; and also for 45 enabling services processes, completed over a 9-year term. RESULT: Processes for development of new products (spacecraft) are identified, base-lined, and documented, and methodology is in place for ensuring continual process improvement. Participated in creation and implementation of a user friendly, web-based documentation system at NASA’s Jet Propulsion Laboratory (JPL). RESULT: A state-of-the-art documentation repository accessible by all personnel is in place, along with a method for creating and maintaining current process documentation sets into the future. Created and implemented an effective, multi-faceted communications and public relations program for a mid-sized hospital (300 beds). New medical services and facilities effectively introduced to healthcare practitioners and community. RESULT: Increased revenue. Employees were kept informed, morale increased, and customer service was positively impacted. Improved processes, procedures and training while setting an example for, and fostering the professionalism of, staff and colleagues' and promoted excellence in customer service in industries including: •Research,Government,Aerospace •Healthcare, Financial Services, Travel & Tourism RESULT: Business operations functioned more smoothly and effectively due to improved communication, and processes, and significantly improved customer service. Orchestrated an enjoyable touring experience for upscale travelers, as the communications and publications coordinator for inbound and exotic international travel tour operators. RESULT: Customers reported satisfactory experience, which created repeat customers.
$20 USD/Giờ
1 Nhận xét
  • 100%Công việc đã Hoàn thành
  • 100%Đúng ngân sách
  • 100%Đúng hạn
  • N/ATỉ lệ thuê lại


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  • hình của robertbonhag Training manual [Sealed]

    “Devon prepared our manual quickly and exactly as she described in her proposal. It is a great piece that we will use on the website to help our 800 volunteers get organized for our events. Nice job, well done, and timely!”

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