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@divcome
Member since October, 2008
0 Đề xuất

divcome

Trực tuyến Ngoại tuyến
2008-2014 Freelance Technical Writer: created a series of documents on technical, process and management topics in a variety of formats ranging from blog articles, decision guides and exam preparation materials. 1997 – 2007 IBM Global Services: assisted in building a foundation for process management and knowledge management in customer service. Provided management direction and guidance for cross divisional performance improvements; utilizing leading industry research, such as Lean Six Sigma, Activity Based Computing and Virtual World Leadership. Worked with various Service Delivery Teams to identify contract compliance, establish roles and responsibilities, set policy and effectively communication results to management as well as to customers. Created and managed process improvement plans for over twenty five (25) business operations areas. Assisted in the establishment of service desk support for over thirty (30) different customers.
$8 USD/giờ
10 đánh giá
6.4
  • 100%Các công việc hoàn thành
  • 100%Đúng ngân sách
  • 100%Đúng giờ
  • 33%Tỉ lệ thuê lại

Portfolio

Các đánh giá gần đây

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    “thank you very much”

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    “Lovely provider to work with. Good quality products and excellent communications. Very patient with me as I was traveling a lot lately and had trouble with communication on short timelines. Provider was simply great. Would hire again in a heart beat!”

  • image of blokdijk 100 Blog articles on ITSM $380.00 USD

    “It is so much fun to work with this provider. His work ethic is excellent, and the quality of his work is exactly what we need!”

  • image of blokdijk KM for Divcome $450.00 USD

    “It was clear that the topic was close to his heart! Great provider and lovely to work with him. Will continue to hire him for as long as I can...”

  • image of blokdijk Project mgt for Divcome $450.00 USD

    “Great provider - I love working with him! Very fast turnaround and good communicator. I hope he stays with us for a long time...”

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