Diana C.

• Assist on the effective and successful delivery of programmes and projects of the Office Strategic Plan according to the project management methodology. • Assist on evolving the existing PMO from a compliance-based model to a model based on being a partner to programme/project managers and a programme/project management centre of excellence by: o Conducting Project Managers surveys and acting based on their feedback. o Designing a community of Project managers to foster cooperation and to share lessons learned, challenges, best practices, and success stories. o Improving Project Management process cards and associated Working instructions to make sure they are an effective tool to Project Managers. • Advise different organisational or strategic groups on a needs basis.

Application and Project Manager of the corporate Document Management system and future Knowledge Repository, based on Alfresco products. • Management of the Library system (based on Aleph) and the corporate Document Management system and future Knowledge Repository (based on Alfresco products). • Assist on the implementation of the Strategic Plan Observatory Programme – Academy Branch, as reference Project Manager and back up of the Programme Coordinator. • Ensure that projects progress as scheduled, according to timeframe, resources and expenditure, pre-defined quality and specifications (with the support of external suppliers when needed), and take appropriate action in case of deviations: • Manage releases by controlling work done by the maintenance team (evaluate offer, recommend technical solutions, manage contracts, control deliverables, sign off deliveries) and coordinate urgent patches/workarounds that require quick deployment. • Manage AdminDocs maintenance and project teams onsite • Acquire detailed technical and technological knowledge of systems and applications. • Advise different organisational or strategic groups on a needs basis. • Actively participate as a technical and organisational adviser in new development projects assigned. • Ensure that solutions delivered can be maintained. • Optimization of applications and system landscape. • Single point of contact for the clients and management. Responsible for reporting. • Reporting using any means as defined by management and in meetings.