Mời Freelancer vào Dự Án
- 100%Các công việc hoàn thành
- 100%Đúng ngân sách
- 100%Đúng giờ
- N/ATỉ lệ thuê lại
Các đánh giá gần đây
Salesforce Order Test Post
“Very good and listened to our needs. Helped us figure out what we were doing wrong and worked with us towards a solution.”wmpagain 2 năm trước
IT ResponsibleMay 2014
Defined its strategy, annual budget and plan. Structured the area in four work axis: Infrastructure, Operations, Development and Training. Implemented SalesForce as core system. Integrated SalesForce with VerticalResponse and FormAssembly for automatic applicant data gathering. Created Apex Classes, Triggers and workflows for processes automation. Developed custom PHP Web Application, integrated with SalesForce, to automate applicant date and time reservation.
Technical Operations ResponsibleJul 2011 - Jul 2013 (2 years)
Responsible for systems operations in Oceania, with one big project in New Zealand, one big project in Australia and two medium-small projects in Australia. 24/7 guards including both software and hardware support. Weekly maintenance Skype meetings with clients. Overseeing SLA accomplishment. Constant interaction with the clients via mail and support tickets. Issues classification, root cause analysis, and solution proposal. Translating issues to development teams. Weekly maintenance
Technical leaderFeb 2008 - Jul 2009 (1 year)
SMS/MMS routing backend technical lead and analyst. Understanding and filling RfPs technical aspects. Analyzing business needs with key technical contacts. Understanding strict communications regulations between mobile service providers. Developing critical backend modules. Deploying the system into client environments. Documenting.
Systems Engineer2003 - 2010 (7 years)
Research Intern (2011)IRSEEM - ESIGELEC
Research stage on France to produce my grade thesis.
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