The users create the incidents in the app and the technicians check them and resolve the incidents.
I am Microsoft Certified Sharepoint Consultant and have more 7+ years of experience into IT field. I graduated from Computer Engineering. Then now , i study master of engineering. I am interested in : -Sharepoint 2010, 2013, 2016&Office 365 (Installation, Configuration, Development and Integration) -Infopath&Microsoft PowerApps -Microsoft Flow -Microsoft Power BI -Office Add-in development - Microsoft ASP.NET Development -Mobile application development using Nativescript -I have lots of experience about third party software integration. -Microsoft Project Server& Project Online (Installation, Configuration,Development and Integration)