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Brain Storming Data Processing Phone Support Research Virtual Assistant
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Jessica J.

@hug09050

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Friendly Chaos Prevention Administrative All-Star

$20 USD / Hour

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United States (3:47 AM)

Joined on January 8, 2013

$20 USD / Hour

Administrative Superhero? Maybe. Above and beyond? Absolutely! I definitely take pride in my work and professional reputation. "Above & Beyond" is the philosophy behind my work. Friendly, efficient, reliable, educated and experienced professional administrative, customer support, a virtual assistant who desires challenges and building and maintaining professional relationships. I have an older account here (see hug0905) that I'm unable to access. It has old information but can give you an idea of the work I did here many years ago.

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Experience

Freelance Virtual Assistant

Jan, 2019 - Present

7 years, 5 months

Jessica's Desk

Jan, 2019 - Present

7 years, 5 months

Virtual administrative, executive and personal assistant.

Jan, 2019 - Present

7 years, 5 months

Virtual Medical/Legal Administrative Assistant

Oct, 2018 - May, 2019

7 months

October 2018 - April 2019

Oct, 2018 - May, 2019

7 months

Provided administrative support to CEO and nurse case managers, workers' compensation. Coordinated and scheduled medical appointments. Calendar management for 10 nurse case managers. Requested, organized and distributed medical records to appropriate parties including insurance adjusters and treating physicians. Acted as a point of contact for clients; documented communications.

Oct, 2018 - May, 2019

7 months

Virtual Receptionist

Jan, 2015 - Oct, 2018

3 years, 9 months

Gabbyville Receptionists

Jan, 2015 - Oct, 2018

3 years, 9 months

Scheduled appointment and meetings using multiple calendar systems. Multi-tasked in fast-paced virtual environment inbound and outbound calls maintained an emphasis on quality and provided customer service. Trained new receptionists on call handling, scheduling, and CRM. Prepared and drafted outgoing email correspondence.

Jan, 2015 - Oct, 2018

3 years, 9 months

Education

Middle Tennessee State University

1997 - 2001

4 years

Bachelor of Science

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United States

1997 - 2001

4 years

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