Norifel Neneal G.

CAREER DESCRIPTION: COG Backend Representative - Vendor Claiming INGRAM MICRO Philippines, Two World Bldg. Mckinley Hill, Fort Bonifacio, Taguig City June 2010 - Sept 2011 Senior Process Executive - (Ingram Micro Account) Infosys BPO, Ltd. 3F Metro Market Market Fort Bonifacio, Taguig Nov 2007 – June 2010 Responsibilities: • Submit reclaims and disputes to the vendor for their invalid rejections. • Prepare write-off packages for the valid denials received from the vendor. • Attend weekly conference call meeting with US team. • Escalate to US team any issues about processing claims or rejection of the vendor. Process Executive - (Ingram Micro Account) E-PLDT, Fort Bonifacio, Taguig Apr 2007 – Nov 2007 Payroll Assistant - Union Bank of the Philippines 18th flrUnionbank Plaza, Meralco Ave, Pasig Nov 2006 – Feb 2007 Customer Sales Representative - eTelecare Global Solutions 14th flr PBCom Tower, Ayala Ave. Makati City Mar 2006 – Sep 2006 Accounting Assistant - Super Shopping Market Inc. Sucat Branch Dr. A.Santos Ave. Sucat, Parañaque City Nov 2005 – Feb 2006