Integrity_solutions offer expertise in channel development and market
development in various ways that allow clients to choose their
Service in this topic refers to our client service – not what we sell as a
service company, but the service we deliver as an add-on to the basic
service we sell. Lets look at clients services for consulting service.
First service begins with how we communicate with the client, during
and after the consulting job. This is where most of our competitors fall
down. Far too often the consultants disappear from the client in what
feels like hiding while doing the work. We are going to use the website
in password protected draft mode so that our clients are always in
touch with us. They can log into the websites and see our drafts. We
will give them real service.
We also need to give much better service to clients after the job. Better
accessibility to our work once done. Studies should be available to
management, contacts, recommended channels, information that they
own and they can use, when they need it, and when they want it.