jasonpilon

APPLICATION KNOWLEDGE * Knowledge of Microsoft Windows 95/98/ME/2000/XP/2003/Server/Advanced Server * Knowledge of composition, page layout, art and presentation packages such as Dreamweaver, QuarkXpress, InDesign/PageMaker, Illustrator, Photoshop, ImageReady, Fireworks, Flash, Acrobat and other multi-media development tools. * Knowledge of MS Word, Excel, Outlook, Access, Power Point, Front Page 2000, Explorer, Netscape * Understanding of graphics software basics (terminology, file formats, etc.) * Software testing experience * Experience with User Interface Design * Expert level proficiency with Macromedia Dreamweaver, Front Page, Homesite * Knowledge of various Remote Control software - pcAnywhere, VNC, & gotoMyPC * Expert knowledge of managing a Microsoft Office environment for medium sized workgroups * Experience in Open Source development projects WEB / INTERNET * Knowledge of the following: XML, XHTML, XSLT, HTML, DHTML, CSS/2, CGI/Perl, Javascript, AJAX, Ruby on Rails, PHP, ASP, Linux, Perl, SQL/MySQL, and a few others * Knowledge of browser compatibility issues for all platforms/major browsers. * Experience with using streaming media and video hosting capabilities. * Knowledge and experience with e-commerce enabling websites with shopping carts and online payment processing systems. * Experience "search-enabling" websites allowing users to search across the organization's website. * Hands-on familiarity with Unix/Web architectures and systems. * -Experience with Content Management solutions (Drupal, Phpnuke, Postnuke, Mambo, Joomla, WordPress, and others) * Experience using authentication on websites in order to provide restricted access to resources. * Experience using web site analysis software in order to provide usage statistics for websites. * Able to interpret basic/advanced website reports using major website reporting tools. MARKETING / SEO * Experience with online marketing of websites (search engine submissions/rankings, etc). * Web-based traffic generation programs * Building and executing comprehensive online e-marketing plans, including search engine plans and other tactical outreach strategies * Writing, managing and developing creative for in-house banner ads, cross-site promotion, and barter advertising * Managing e-mail list rental and opt-in e-newsletters program * Account management of advertisers to optimize their advertising results * Reporting on traffic and advertising effectiveness * Project management for turn-key marketing promotions and services TECHNICAL SUPPORT * Implement monitoring tools to gauge systems health and predict potential problem areas * Patches: Locate/download required software packages and patches * Identify and roll out all patches once they have been tested, signed off by departments, and approved by IT Team * Provide technical support for production services including problem isolation and resolution in a timely manner * Perform systems installs, Logical Volume Manager setup, file systems maintenance, system recovery and other hardware and maintenance needs * Diagnose and tune systems on an ongoing basis * Build, maintain and repair workstations/servers * Experience purchasing computer equipment * Knowledge of various PC/Macintosh desktops and laptops (e.g. Toshiba, Dell, Apple) * Windows 2000 Professional/Server/Adv Server Configuration and support * Management of MS Exchange Servers 2000/2003 * Knowledge of Routers, Switches and Modems * Provide support for Windows, Unix, DOS, Intranet, Internet, DSL/Cable, Wireless technologies * Strong working knowledge of software build and release management processes. * Documentation: Develop / maintain operational instructions and procedures (e.g. how-to's, runtime procedures) * Develop / maintain records and technical documentation (software version, system architecture, licenses, descriptions, technical contacts) * Develop / maintain daily operation logs to track problems and to establish an audit trail to debug and isolate potential problems * Knowledge of backup systems, hardware and software (RAID, Veritas NetBackup) * Familiarity with CVS version control systems (SourceForge) NETWORK ADMINISTRATION * Comprehensive networking knowledge with experience in recommending, installing, and managing all aspects of TCP/IP networking in a mixed Windows, Macintosh, and Linux environment * Perform Windows LAN Administration (user/group account creation, file system management, sharing & security, etc.) * Manage an integrated Windows/Macintosh network * Configure, install, and support PC hardware/software and LAN hardware (printers, print servers, switches, firewalls, etc.) * Configure & maintain tape backup system * Support and train end users * Plan for deployment of new hardware & software * Identify new technologies that will benefit the company * Serve as a technology resource for a fast paced creative/web design and Internet development team * Create and maintain system and user documentation * Manage vendor relationships with hosting/co-location companies * Manage the Help Desk function with a focus on operating as a customer service group supporting our internal clients * Administer common services such as FTP/SFTP, Web Servers (Linux, Unix, IIS), SSH/SSH2, DNS, & SendMail. * Experience setting up firewalls, VPN's * Experience in various LAN/WAN environments using Windows 2000 and NT * Experience with Veritas Back-Up Exec, NAV, network troubleshooting, and proven experience with TCP/IP connectivity * Experience with design, implementation, and migration to a new production Win2K domain w/ Active Directory * Deployed home networks including cable modem, DSL w/firewall and VPN software * Knowledge of Internet email (SMTP, pop, mx records and troubleshooting) * Knowledge of DNS, Internet Infrastructure, and IP informational tools * Storage: Connect and/or configure new storage devices, including the creation, mounting, and unmounting of file systems * Monitor file systems usage and manage file permissions to control user access * Networking and correct network failures. Monitor connectivity to detect network faults and measure network performance. * Support in formulating security procedures to prevent, detect, and respond to internal and external security threats * Evaluate potential problems of security attacks * Perform periodic security audits to ensure security has not been breached or compromised * Able to co-administrator production of network architecture DATABASE EXPERIENCE * Experience in relational databases (MySQL, SQL, Postgres, Microsoft Access, Goldmine, FilemakerPro), and e-commerce packages. * Design website front-end interfaces to back-end databases * Database design skills (including designing and normalizing database schema) * Familiarity with database utilization * Data Import/Export/Merge * Creating queries/filters from the database * Handling database clean-ups particularly in regards to duplicates. * Assisting in the support of the inside and outside staff of the database * Managing email campaigns/blasts to a customer base. SKILLS * Ability to work as team member and independently with minimal supervision. * Good personal skills such as timekeeping, goal setting and an ability to negotiate as well as meeting project deadlines under pressure. * Experience in project management and coordination, and the ability to remain aware of long-term goals while producing immediate solutions. * Excellent organizational, quantitative, analytical, and verbal/written communication and interpersonal skills * Good visual and information design skills * Communicate clearly and articulate needs of individuals across an organization to management * Project management experience on various-sized projects * Good time-management and multi-tasking skills * Strong attention to detail * Excellent troubleshooting skills * Ability to interact with a substantial flow of electronic mail * Good at maintaining confidentiality * Write and speak clearly and concisely in English * Work well under deadline pressure * Able to grasp the business needs and issues that need technological solutions * Proven track record of managing projects, delivering results and handling multiple tasks simultaneously. * Strong analytical and detail-oriented mind to sift and evaluate technical alternatives and priorities. * Eager to be up-to-date on new developments in my field and a technical resource to others * Experience managing Help Desk and Technical Support programs * Exemplary ability to discover, refine, and document (in detailed specifications) the requirements for projects and initiatives. * Expertise in developing detailed plans for complex projects involving challenging requirements, limited resources, and fixed deadlines. * Exhibit ability to acquire and apply detailed technical knowledge so as to substantially contribute to evolving solutions * Expertise in web-based, office-based and project management software * A record of acute sensitivity and responsiveness to the customer/client * Interact well with individuals at all levels of the organization * Demonstrate enthusiasm and commitment * Conduct business with respect for others * Supervisory experience WEB DESIGN / CLIENT PORTFOLIO * Shimano (North American Cycling section) * Claim Jumper Restaurants * Zippi * Laguna Beach Visitors Bureau * Mind Fire Internet Solutions * 3 Degrees Global * Laguna Beach Chamber of Commerce * Animated Speech * Beezwax DataTools * Studio Movie Grill * Atlas Sales & Rentals * Pet Chef Express (California) * Utopia Optics