Servicenow project management-project planning ,team lead and delivery
Service Now, ITSM, DM, PPM and Service now Implementation, development/support.
Service now ITSM, CMDB, Discovery, HTML, JAVASCRIPT, Catalog, Incident, Problem, Change Management
PROJECT DETAILS
Project:- Service Now Implementation / Administration
Role : Senior Software Engineer
Client : Global US
Descriptions: Contribute to the configuration, implementation, and maintenance of the Service Now
Responsibilities:
• Created Reports and Dashboards as per the customer requirements.
• Configure locations, sites,
• User Role issues,
• Support group creations,
• Application and modules ACL
• creating SLA, OLA
• configuring catalogues
• configuring notifications,