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Jayakanth D.

@jaykd78

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Software Testing at the best

$10 USD / Hour

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India (6:21 AM)

Joined on October 29, 2009

$10 USD / Hour

I have worked for web based testing automation as well as Manual. During the intial stage of my career i did work as a technical support agent which enhances my troubleshooting skills with the testing. Currently working on the storage testing.

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Experience

Software Developer

Jul, 2012 - Present

14 years

Oracle India Pvt Ltd

Jul, 2012 - Present

14 years

Working as test engineer on storage platform. The testing involves the interim and the major releases of the software for the NAS storage. The ZFS storage (appliance) does have the ak build, which is been tested. I was involved on the stress, performance and system testing of the ak builds. The builds were tested manually and automation as well using python. 1. Projects AK8. In the AK8, the setup was done on the cluster, Cisco Switch. There was NPI testing which was carried out like SMTP, SCSI unmap, clu

Jul, 2012 - Present

14 years

Quality Analyst

Jul, 2006 - Jul, 2012

6 years

Hewlett-Packard (I) Pvt. Ltd

Jul, 2006 - Jul, 2012

6 years

Supported and worked on HP ProLiant Servers. Trained on CCNA foundation course, Dell Power Edge servers for Multivendor support. Good knowledge about the iLo configuration. Worked on the ISEE remote log. Analyzed the ADU report for the Hardware failure. Worked with the team to improve the team metrics by analyzing the dispatch stats. Improved the TAT and case age for the team. Good team player by actively participating in the events conducted by the support functions. Resolved the complex issue with the ser

Jul, 2006 - Jul, 2012

6 years

Enterprise Server Support Specialist.

Sep, 2002 - Jul, 2006

3 years, 10 months

DELL INTERNATIONAL SERVICES

Sep, 2002 - Jul, 2006

3 years, 10 months

Have been working as case mentor and provide feedback to the engineers. Provide feedback to the engineers on the improvement of technical resolution and follow new process. Handled escalations and root cause analysis (RCA) for the servers and storages. Have resolved complex issues related to PowerVault storage and PowerEdge servers. Resolved customer query on servers and storages Good knowledge on tape, autoloader, library, storage area network (SAN) and servers. Worked on various operating systems –

Sep, 2002 - Jul, 2006

3 years, 10 months

Education

B. M. S. College of Engineering

1996 - 2000

4 years

BE(E&C)

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India

1996 - 2000

4 years

Qualifications

RHCT

2008

Red Hat

Completed the RHCT

2008

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