johnrules

Hi, I am Mohan Kumar who possess 3 years of experience in EDI(Electronic Data Interchange) Support,Technical Support Executive experience of 3 years alongwith as a Customer Support Executive in Winfashion Technologies Pvt Ltd ([login to view URL]) which is an ERP Software System For the Fashion Industry. I supported our Customers through Phone,Remote Access(Logmein,Gotomypc,PCAnywhere),E-mail,Instant Messenger(Skype,AIM).My Strengths are in Troubleshooting any problems with Windows OS and Related Programs,Other Than that My IT Skills Are Operating Systems: MS DOS, Windows 2000 Pro/ Windows XP/ Windows Server 2003 Languages: SQL Server 2000(Learner) Software Installation Troubleshooting problems pertaining to Network Administration, Application Conflicts and System Bugs. Installing and configuring Operating Systems along with Application Software, Anti-Viruses & Hardware. Ensuring proper correspondence and communication through Office Letter and Email. Preparing business review presentations and office level computer programs. Addressing queries regarding the Information System / Software & extending onsite support to the clients including maintenance of hardware / software. Network Management Managing the administration of LAN / WAN system involving design of network layouts, configuration and maintenance of application servers and databases. Commissioning Routers & Switches / computer hardware devices, printers and ensuring maximum uptime. Installing and maintaining network and data communication hardware and software environment. Hopefully I feel I can provide the best Service.For Any further informations please contact me @ [login to view URL] or [login to view URL] I am currently available 40 hours per week and can be reached online Yahoo Messenger:hiphop_descent_lover Skype:wfmohan I look forward to hearing from you. Thank you for your consideration. Thank you, Mohan Kumar