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Customer Support Email Handling
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Jim S.

@jrsimmo

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We can help you function!

$250 USD / Hour

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United States (9:04 PM)

Joined on January 22, 2010

$250 USD / Hour

Skilled in many different areas from appliance repair to software structures and testing and customer support. I have always worked in the customer support area in one way or the other.

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Experience

Owner

Sep, 2008 - Present

17 years, 10 months

Ctrl-Alt-Del

Sep, 2008 - Present

17 years, 10 months

Software and hardware support, remote support, configurations, etc

Sep, 2008 - Present

17 years, 10 months

owner

Jan, 2000 - Present

26 years, 6 months

Jim's Website Design

Jan, 2000 - Present

26 years, 6 months

Create and maintain websites. Websites for Volunteer Fire Department, Charitable Organizations, Author, Drag Racing Driver, Love Letters, etc.

Jan, 2000 - Present

26 years, 6 months

Senior Software Engineer

Jan, 2000 - Sep, 2008

8 years, 8 months

IBM

Jan, 2000 - Sep, 2008

8 years, 8 months

Team Leader, Lab setup and maintain, endpoints, remote support

Jan, 2000 - Sep, 2008

8 years, 8 months

Publications

Patch Management using Configuration Manager

IBM - Redbook

Using configuration manager to push patches to endpoints across and enterprise

Configuration Manager Across and Enterprise

IBM - Redbook

How to setup and use Tivoli's Configuration Manager across an enterprise.

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