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$15 USD / Hour
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India (5:40 AM)
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Joined on August 10, 2009
$15 USD / Hour
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A tenured professional seasoned in businesses of Customer Support / Premium Tech Support models. Very well versed with clients and business models across Consumer, SMB and Enterprise models. Delivered impeccable services as Product Manager, Business Analyst, Project Manager for clients from India, US, Canada, Australia, Dubai, Spain, etc. Traveled and worked with teams onsite on multiple occasions. Always thinking of new product ideas, love to look around at latest consumer technologies/trends/gadgets. An avid Android user looking for fun with work!
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Experience
Sr. Product Manager
Jul, 2008 - May, 2015
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6 years, 10 months
iYogi
Jul, 2008 - May, 2015
•
6 years, 10 months
Lead an 11-member Product Management team to come forward as expert solution providers. Implement, enhance various aspects of the Direct-to-Consumer Tech Support business. Designed / Defined & Managed various aspects of the core Service CRM platform Provided demos and handling pre-sales discussions around the platform Develop functional specifications and system design specifications i.e. BRD’s FRD’s
Jul, 2008 - May, 2015
•
6 years, 10 months
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