EXPLORE


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$13 USD / Hour
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Colombia (8:24 PM)
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Joined on April 29, 2010
$13 USD / Hour
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I help businesses and agencies streamline their operations by building smart, automated systems that eliminate manual work. With a background in high-volume coordination and asset recovery, I specialize in transforming disorganized data into efficient, automated workflows. What I bring to your project: Custom Automation: Connecting tools like Notion, Zapier, and Gmail to create seamless business ecosystems. Advanced Data Management: Designing complex databases and dashboards in Excel and Notion using conditional logic for real-time tracking. Operations Expertise: Experience managing large-scale logistics and asset recovery, ensuring 100% compliance with deadlines. CRM Implementation: Hands-on learning and application of platforms like Odoo to manage business processes. I am a detail-oriented professional focused on delivering systems that are not only functional but also scalable. My goal is to help you save time and focus on growing your business while I handle the efficiency of your back-office. Fluent in English & Spanish | Committed to high-quality results.
Verifications
![Project Description:
Developed and managed a high-efficiency tracking system designed to coordinate the recovery of vehicles and assets across multiple locations and agents. This system was built to handle high-volume data and critical deadlines, ensuring 100% operational compliance.
Key Features & Technical Implementation:
Conditional Logic & Visual Indicators: Implemented "Traffic Light" (Red/Yellow/Green) status coding to prioritize tasks based on proximity to deadlines.
Automated Workflow: Streamlined the communication process between field agents and logistics centers, reducing manual follow-up time.
Real-Time Data Management: Built a centralized dashboard in [Excel/Notion] to track recovery requirements, agent documentation, and vehicle status updates.
Process Optimization: Reduced the "Time-to-Recovery" by organizing scattered information into a structured, searchable database.
Tools Used: Advanced Excel (Conditional Formatting, Complex Formulas](https://cdn3.f-cdn.com/files/download/292021324/portada_cumplea-os.png?fit=crop&image-optimizer=force&format=webply&width=894&height=672)
Automated Logistics Tracking System
Automated Logistics Tracking System
Automated Logistics Tracking System
![Project Description:
Developed and managed a high-efficiency tracking system designed to coordinate the recovery of vehicles and assets across multiple locations and agents. This system was built to handle high-volume data and critical deadlines, ensuring 100% operational compliance.
Key Features & Technical Implementation:
Conditional Logic & Visual Indicators: Implemented "Traffic Light" (Red/Yellow/Green) status coding to prioritize tasks based on proximity to deadlines.
Automated Workflow: Streamlined the communication process between field agents and logistics centers, reducing manual follow-up time.
Real-Time Data Management: Built a centralized dashboard in [Excel/Notion] to track recovery requirements, agent documentation, and vehicle status updates.
Process Optimization: Reduced the "Time-to-Recovery" by organizing scattered information into a structured, searchable database.
Tools Used: Advanced Excel (Conditional Formatting, Complex Formulas](https://cdn3.f-cdn.com/files/download/292021324/portada_cumplea-os.png?fit=crop&image-optimizer=force&format=webply&width=894&height=672)
Automated Logistics Tracking System
Automated Logistics Tracking System
Automated Logistics Tracking System
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Experience
Operations & Data Verification Specialist
Apr, 2025 - Present
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1 year, 2 months
American recovery services
Apr, 2025 - Present
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1 year, 2 months
Gestiono la verificación de datos críticos y el enlace entre instituciones financieras y agentes logísticos para la recuperación de activos. Responsable de investigar ubicaciones, negociar requisitos de entrega y mantener bases de datos con 100% de precisión. Experto en resolución de conflictos, comunicación asertiva y gestión de altos volúmenes de información en entornos de ritmo rápido bajo presión.

Bogotá , Colombia
Apr, 2025 - Present
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1 year, 2 months
Customer Service & Collections Specialist | Capital One
Oct, 2022 - Mar, 2025
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2 years, 5 months
Concentrix
Oct, 2022 - Mar, 2025
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2 years, 5 months
Especialista bilingüe en el LOB de Fraude y Cobranzas para tarjetas de crédito. Responsable de la detección de actividad sospechosa, verificación de identidad y negociación de acuerdos de pago. Experto en resolución de conflictos, manejo de herramientas financieras y cumplimiento de métricas de calidad. Mi enfoque garantizó la protección de activos y la recuperación de cartera, manteniendo una comunicación asertiva y profesional con los clientes bajo escenarios de alta presión.

Bogotá , Colombia
Oct, 2022 - Mar, 2025
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2 years, 5 months