Hình đại diện của kringy0701
@kringy0701
Cờ của Philippines Los Baños, Philippines
Làm thành viên từ Ngày 28 tháng 12 năm 2013
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kringy0701

Trực tuyến Ngoại tuyến
I have an extensive experience in virtual assistance to various international clientele. As a virtual assistant, I am competent in doing the following tasks: - data entry and management - lead generation using different lead extraction softwares - web research - email management - Google drive management - article writing - email campaign/marketing using Gmail and other email marketing software - newsletter creation using MailStyler - graphic design using Canva; - and other admin related tasks. With these experiences, I have developed strong administrative and communication skills. In terms of work etiquette, I am a fast learner, can meet deadlines and can work with minimal or no supervision at all.
$5 USD/hr
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0.0
  • N/ACông việc đã Hoàn thành
  • N/AĐúng ngân sách
  • N/AĐúng hạn
  • N/ATỉ lệ thuê lại

Portfolio

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Trải nghiệm

Virtual Assistant (Home-based)

Dec 2015 - Jan 2017 (1 year)

• Responsible in lead generation and handles customer’s inquiries; • Manages contact lists and customer spreadsheets; • Performs web research depending on the client’s needs; and • Writes, edit and proofreads article for client’s blogs and project proposals.

Customer Service Representative

Nov 2014 - Feb 2015 (3 months)

• Handles a range of customer's issues on a daily basis from general inquiries to complaints. • Provides account-related assistance via email correspondence as well as putting them in touch to senior representatives should the situation requires to. • Handles billing issues and provides suggestions about services that could suit them.

Customer Service Representative - Email Support

Nov 2011 - Jun 2013 (1 year)

• Provides technical assistance via email correspondence in a timely manner and within the required system response time. • Refer customers to appropriate departments for non-technical issues. • Ensure that quality metrics should be met accordingly as required by the client.

Giáo dục

BSF

2003 - 2013 (10 years)

Bằng Cấp

Social Entrepreneurship (2017)

HP

Discover how to build a financially sound business idea that will solve a problem in your community.

Social Media Marketing (2017)

HP

Explore a range of different social media marketing campaigns. Learn how to create a social media advertisement that will reach your target customers.

Strategic Planning (2017)

HP

Learn to use a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to choose the best strategies to help your business reach its long-term goals.

Chứng nhận

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