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Các nhận xét gần đây
Virtual Assistant (Home-based)Dec 2015 - Jan 2017 (1 year)
• Responsible in lead generation and handles customer’s inquiries; • Manages contact lists and customer spreadsheets; • Performs web research depending on the client’s needs; and • Writes, edit and proofreads article for client’s blogs and project proposals.
Customer Service RepresentativeNov 2014 - Feb 2015 (3 months)
• Handles a range of customer's issues on a daily basis from general inquiries to complaints. • Provides account-related assistance via email correspondence as well as putting them in touch to senior representatives should the situation requires to. • Handles billing issues and provides suggestions about services that could suit them.
Customer Service Representative - Email SupportNov 2011 - Jun 2013 (1 year)
• Provides technical assistance via email correspondence in a timely manner and within the required system response time. • Refer customers to appropriate departments for non-technical issues. • Ensure that quality metrics should be met accordingly as required by the client.
BSF2003 - 2013 (10 years)
Social Entrepreneurship (2017)HP
Discover how to build a financially sound business idea that will solve a problem in your community.
Social Media Marketing (2017)HP
Explore a range of different social media marketing campaigns. Learn how to create a social media advertisement that will reach your target customers.
Strategic Planning (2017)HP
Learn to use a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to choose the best strategies to help your business reach its long-term goals.
Preferred Freelancer Program SLA92%
- Đã kết nối với Facebook
Freelancer ưa thích
- Thanh toán đã được xác minh
- Đã xác nhận qua điện thoại
Đã xác thực danh tính
- Email đã được xác minh