Pratik S.

I am a graduate in Accountancy Honors from Calcutta University. I am associated with the call center industry for over 15 years with experience in handling cold calling, telemarketing, appointment setting, lead generation, customer service, customer support, email handling, live chat assistance, etc. I also have work experience in the E-commerce industry with hands-on experience in tools like Shopify, Zoho, Salesforce, Zendesk, Woocommerce to name a few. I am a seasoned professional when it comes to handling people over the phone and someone who is easy to train with little to no supervision needed.