lelanavilla

Summary: ILLUSTRATOR (MEDICAL/SKETCH/STORYBOOK), 8 years experience CARTOONIST/CARICATURE, 3 years experience UPPER RETAIL MANAGEMENT/CUSTOMER SERVICE SPECIALIST, 5 years 3 months OFFICE MANAGEMENT (NONPROFIT/COMM.OUTREACH), 2 years experience PROPERTY/APARTMENT (ON-SITE) MANAGEMENT, 2 years experience BARTENDER/PROMOTIONS/SALES, 1 year Job Title: Freelancer Employer: Comprehensive Freelance Services, Fresno, Ca Length: 8 months Duties: Freelance contract work in a a wide range of fields, mainly illustrating and office support. Experience: Job Title: Assistant Property Manager Employer: Stonemark Arms Property Management, Fresno, Ca Length: 8 months Duties: Everyday basic office maintenance/management; Receive rent payments from residents/send late notices/process evictions; Prepare and prioritize work orders; Maintain Tenant Files/Vendor Relations; Manage On-Site Maintenance Prepare bank deposit/make bank deposits;Show vacant units to housing applicants; Job Title: Non-Profit Organization Office Manager/ Client Specialist Employer: Heavens Inc., Columbia,IL Length: 1 year 5 months Duties: Supervised and maintained cases and client profiles, office management/maintenance, customer service, bookkeeping, scheduling, evaluations, and basic payroll. Job Title: Upper Level Customer Service Manager Employer: Wal-Mart, Fresno, Ca Length: 4 years 6 months Duties: Overall front end management,supervised 30+ employees,customer relations/service,money management,scheduling/evaluations,cashiering, service desk,layaway,inventory control, unloading, and all other duties as required. Job Title: Executive Suite Administrative Assistant Employer: Pacific Central Management, Fresno, CA Length: 8 months Duties: 20 line/ 20+ voicemail, homeowner's billing, filing, memos, spreadsheets, scheduled conferences, distributed and redirected mail,faxing, UPS, FEDEX, California Overnight shipping, and all other duties as required. Job Title: Apartment (On-Site Community Manager) Employer: Performance Properties, Ridgecrest, Ca Length: 1 year 6 months Duties: APPLICATION:credit report/forms and signatures/terms and conditions/presentation,walk through/file maintenance PROPERTY MANAGEMENT: scheduled/maintained all vendor services/ collected rent/served notices and warnings/ maintained all aspects of each tenants rental/financial history/terms,conditions,and obligations CUSTOMER SERVICE:Created a monthly "Community News" letter, planned community events/gatherings, overall tenant retention, and service. Skills: MULTI LEVEL MANAGEMENT, PROFICIENT CUSTOMER SERVICE SKILLS, MSOFFICE SUITES,WINDOWS XP/VISTA ,PHOTOSHOP, TRAINED IN OVERALL UPKEEP/TROUBLE SHOOTING OF GENERAL OFFICE MACHINES,  INTERNET SAVVY, PHOTOGRAPHER, ILLUSTRATOR, CARTOONIST, DESIGNER, EVENT PLANNING, LEGAL/WEB RESEARCH, 10KEY, SCHEDULING/EVALUATIONS,  MULIT-LINE PHONES (20+),  PAYROLL/BOOKKEEPING,  QWERTY 50WPM/ STENO 80WPM, VENDOR RELATIONS, PUBLIC RELATIONS, PROMOTIONS/SALES, ACUTE DETAIL OBSERVATION SKILLS, MULTI- TASKING LEADER WITH THE ABILITY TO “INSPIRE” GREATNESS!! Education: Ridgecrest City College (2yr) Business Management Degree Sierra Valley College (1yr) Court Reporting Business Management, Court Reporting, Medical Terminology, English I and II, Transcription, Interior Design, Law Specials: Illustrator- Artist of the Year 1994- 1998 Modern Artist-Paintings Yearbook Editor 1997-1998 Event Planner-Wedding/Party CA Drivers License Class: C (passenger car) Additional Comments: I am a "JANE of all trades" type person. I am a highly organized and efficient individual who is able to prioritize workloads and meet deadlines. As well as, a very creative and inventive person, who strives to expose the "beauty" in all the projects I am involved in. I have an excellent memory, and take pride in the fact that I leave "no string untied". I like to work with people,as a team member or by myself. I have a strong drive, and strive be the best I can be. My personal motto/goal is to never walk away from a project unless the final product is PRETTY, and 10% better than the expectations of the buyer. I believe I leave my name stamped on everything I do, and if I want my legacy to be of GREATNESS! References: Available on request