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Miray D.

@LOLOMIRAY

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ICT Helpdesk support

$10 USD / Hour

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Flag of

Australia (11:40 AM)

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Joined on July 6, 2010

$10 USD / Hour

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To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. I've applied for ICT Support Engineer job.I can handle most of the problems in hardware and software.I provide quality service in the field of admin support . I can assure you that your project will get the professional attention it deserves. I have great experience in: o Admin support in various environments. o Troubleshooting and providing help desk support for Microsoft Systems & LAN. o Solving technical problems . o Google o Search Engine. o Email handling and technical support o Image editing o Document conversion I'm flexible with my working hours and am happy to work closely with any existing freelancers you work with.

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Experience

ICT Support Engineer

Mar, 2013 - Apr, 2016

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3 years, 1 month

British School of Alexandria

Mar, 2013 - Apr, 2016

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3 years, 1 month

 Install and Maintain Hardware and Software  Ensure the system backup for all Computers  Work for troubleshooting tickets on help desk  Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans  Communicating with network specialists regarding web-related issues, such as security and hosting websites.

Mar, 2013 - Apr, 2016

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3 years, 1 month

Education

Cairo University

2007 - 2012

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5 years

Bachelor of Computer Science (B.S.)

Flag of

Egypt

2007 - 2012

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5 years

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