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Lusizo M.

@Lusizo

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Microsoft Unified Communication and Collaboration

$20 USD / Hour

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Flag of

South Africa (3:22 AM)

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Joined on April 17, 2010

$20 USD / Hour

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Expert in Microsoft infrastructure and Unified Communications product stack with following technologies • Microsoft Active Directory • Microsoft Exchange Server (All versions) • Microsoft Exchange Online • Office 365 • Microsoft Lync 2010 / 2013 / Skype for Business • Threat Management Gateway (TMG) • Blackberry Enterprise Server • Microsoft Windows Server • Hyper-V Microsoft Certified Solutions Expert Microsoft Exchange Server 2013 Microsoft Lync Server 2013 Microsoft Certified Solutions Associate: Windows 2012 Office 365 Windows Server Microsoft Certified IT Professional: Lync Server Administrator 2010 Enterprise Messaging Administrator on Exchange 2010 Enterprise Administrator on Windows Server 2008 Enterprise Messaging Administrator on Exchange 2007 Blackberry Enterprise Server Certified Engineer BCP-540 Audiocodes AudioCodes Certified Associate Microsoft Transcript [login to view URL] Transcript ID (903939) Access Code (Lusizo2010)

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Experience

Technical Team Lead

Mar, 2012 - Aug, 2015

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3 years, 5 months

Datacentrix (www.datacentrix.co.za)

Mar, 2012 - Aug, 2015

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3 years, 5 months

Technical Lead for the Microsoft infrastructure and Unified Communications product stack. Responsibilities include consulting to clients around Microsoft technologies. This relates to upgrades, migrations and green field’s implementations. Also included in this is support for customers on an adhoc basis for break/fix activities.

Mar, 2012 - Aug, 2015

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3 years, 5 months

Technical Team Lead

Jan, 2009 - Mar, 2015

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6 years, 2 months

T-Systems (www.t-systems.co.za)

Jan, 2009 - Mar, 2015

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6 years, 2 months

Oversee and act as point of escalation for Messaging Teams spread across various T-Systems accounts namely, Mutual and Federal, Transnet, Eskom and Mercedes Benz SA. Responsible for each team’s key performance areas with the following outputs: Plan, design, deploy and administer all Microsoft Windows, Microsoft Exchange, Microsoft Lync and Blackberry Servers. Ensure the Messaging environment complies with Microsoft Best Practices.

Jan, 2009 - Mar, 2015

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6 years, 2 months

Messaging Engineer

May, 2007 - Jan, 2009

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1 year, 8 months

HP

May, 2007 - Jan, 2009

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1 year, 8 months

Part of a team of third level engineers that supported on a 24x7 shift schedule all of BP’s Exchange servers. • Provide 3rd line support for the BP Messaging environment. • Incident management, escalation and resolution using call logging software within specified SLA. • Provide 24x7 availability through monitoring using Microsoft Operations Monitor • Resolution of Exchange Server incidents and escalations • Support and manage Active Directory servers for each site in the domain.

May, 2007 - Jan, 2009

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1 year, 8 months

Education

University of Port Elizabeth

1996 - 1999

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3 years

Business Administration

Flag of

South Africa

1996 - 1999

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3 years

Qualifications

MCSE

2016

Microsoft

Microsoft Certified Solutions Expert, Exchange and Lync Server Microsoft Exchange Server 2013 Microsoft Lync Server 2013 Microsoft Certified Solutions Associate: Windows 2012 Office 365 Windows Server 2008 Microsoft Certified IT Professional: Lync Server Administrator 2010 Enterprise Messaging Administrator on Exchange 2010 Enterprise Administrator on Windows Server 2008 Enterprise Messaging Administrator on Exchange 2007 ITIL Operations Management & Continual Service Improvement

2016

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